ARL Association of Research Libraries
Collections & Access for the 21st Century Scholar:
A Forum to Explore the Roles of the Research Library


 

Welcome and Introduction by Shirley K. Baker

Washington University in St Louis

October 19, 2001

 

We are thrilled with the community response to this event. There are approximately 140 people here from the US, Canada, and three from Australia all with the following excellent mix of responsibilities.

41 library directors

25 collection managers

17 public service managers

14 technical services/cataloging managers

6 IT or systems staff, and

12 very special others representing other important parts of our community.

 

45 libraries are represented in teams of 2 or more.

 

At the outset I wish to publicly acknowledge and thank two agencies that have made financial contributions to offset some of the expenses for this Forum:  EBSCO Subscription Services and Fretwell-Downing Inc.

 

When plans were first being made for this event, we sent messages to directors of ARL libraries inviting their participation and suggesting that they bring or send those people from their libraries who were most involved in the transformation of the library.  I would like to assume that this means everyone in this room, regardless of position in the library, is a change agent.  And this is exactly the kind of people we wanted to bring together to focus for the next day and a half on some exciting but difficult issues…issues we confront on an operational basis every day but which we seldom have occasion to reflect upon in a strategic sense.  That is what this meeting is about.

 

We’ve called this an exploratory discussion and I want to underscore what we mean by that.. This is the beginning of a process for ARL.  We seek your help in thinking together about how to position research libraries to meet the information needs of the 21st century scholar. 

 

Our speakers today have each given a lot of thought about one or more aspects of this set of issues but none of them, last I heard from them, are here to lay out ‘the answers’ and prescribe a strategy for us.  They have agreed to make remarks to set the stage for our discussions.  They all hope you do as much talking as they do.  We want this to be a meeting with multi-directional exchanges.

 

Some ground rules.  It is ok to ask ‘stupid’ questions and challenge ‘assumptions’ without fear of ridicule from each other or that you will be reminded of this later in another setting.  Let’s suspend making judgment long enough to get a lot of ideas out on the table. Saying them out loud does not mean they will be accepted or even remembered but obviously, they won’t have a chance of being accepted if they are not said out loud.  Any maybe your idea will inspire someone else.

 

Most of our discussions will be together in this room, in plenary session.  However, there are two other settings: informal conversations at breaks, meals, and at the reception this evening.  And two structured, small group discussions – one this afternoon and a second tomorrow morning.  In the small group discussions we have assigned people to groups to achieve the broadest perspective in each group.  We sorted to give each group representation from a variety of institutional characteristics (public and private, geography, size of collection) and a range of job responsibilities in each group.

 

Since we encouraged you to attend in teams, when will you talk together as teams? We suggest that each team find their own time to make connections. This may be at lunch today, at the reception, or afterwards at dinner.  Certainly we hope you will also talk about this during and on your return to the library.  We will not prescribe when but we hope you will not miss this opportunity to find a time to talk about the implications of what you are hearing here for your library.

 

And, while I am mentioning the reception, I want to acknowledge and thank OCLC for sponsoring the reception for us this evening..

 

It is now an understatement to say that the environment of libraries is changing.  But what we may know but don’t often say is that the environment of the 21st century scholar is changing.  A basic hypothesis of this Forum is that the Web has changed the way people seek information.   More and more, academic users start and may conclude their searches on the web.  An academic user’s access to the web may vary from institution to institution and the quality of their connectivity will vary depending on when and how they connect. But what we all know is that this way of information-seeking is prevalent and becoming more dominate with each entering class of freshmen.  Eventually these freshmen become graduate students and perhaps future faculty.

 

I will cite one recent report to illustrate this point.  In a study released in June 2001 entitled “Teenage Life Online” the Pew Foundation documents that teens 12 to 17 years of age increasingly use the Internet as much as they can for assignments in writing papers for school .  Why?  Because of the ease and convenience of information on the Web.  

•94% of the teens interviewed had used the Internet for school research. 

•71% of them used it as the major source for their most recent school project. 

 

The parents agreed with their children that the Internet is a learning resource. 

•97% of the parents interviewed believe that the Internet helps with school not just generalized learning.

 

            Students specifically cite the “ease and speed of online research as their main reasons for leaving the library behind.”  And these teens will soon enter college.

 

This does not mean libraries become irrelevant. It does mean that if we want to help these people find high-quality information resources (of any format) that we need to take it to where they are looking--- on the web.

 

The people in this room all have experience with this new environment. We are learning lessons in our own libraries, and some may even be beginning to see a vision of a future library.  But the environment is changing fast and our libraries are in different phases of this transition period.  There is a need for us to internalize what we are learning, comprehend its significance, and synthesize some of the more significant findings of this phase of libraries.  This Forum presents us an opportunity to together try to internalize, comprehend, and synthesize what we are learning.  Only then might we begin to bring the future of our libraries into focus.

 

In this one-and-a-half-day forum, we seek to achieve a shared understanding, among different units of the library, of the impact of this changing information-seeking behavior on 1) approaches to collection management and 2) library access strategies

 

What do we hope to achieve by tomorrow at 12 noon?  The anticipated outcome will be an inventory of potential individual library strategies as well as ideas on reshaping ARL's agenda in support of these emerging research library collections and access strategies. 

 

Libraries and the institutions of which we are a part on a continuum of change and this makes finding a coherent posture on some of these issues somewhat challenging.  And so we have invited Richard Lucier, Librarian at Dartmouth College to begin our discussions.  As most of you know, Richard came to Darmouth within the last year after leading the California Digital Library- an environment somewhat different from the one most of us have experienced first hand.  Richard, we look forward to hearing from you.

 

 


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