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SPEC Kit 321: Services for Users with Disabilities (December 2010)

SPEC Kit 321 explores what services are being provided and how users are made aware of them; what assistive technologies are being offered today and who maintains them; which library staff have responsibility for providing services and how are they trained; and what service policies and procedures are in place for users with disabilities. It includes documentation from respondents that describe the services offered, the assistive technology that is available, service policies, user needs assessment, staff training materials, and job requirements for service coordinators.

This publication is available for purchase in both online and print versions. Download the spec-kit-purchase-options-2013.pdf  for complete pricing and purchase options information.

Link to the online SPEC Kit 321 on the ARL Digital Publications website.

 
 

Research Library Issues, no. 271 (Aug. 2010): Special Issue on Value in Libraries: Assessing Organizational Performance

RLI issue 271 includes:

  • Library Value May Be Proven, If Not Self-Evident
  • A Decade of Assessment at a Research-Extensive University Library Using LibQUAL+®
  • LibQUAL+® and the “Library as Place” at the University of Glasgow
  • Service Quality Assessment with LibQUAL+® in Challenging Times: LibQUAL+® at Cranfield University
  • ARL Profiles: Qualitative Descriptions of Research Libraries in the Early 21st Century
  • The ARL Library Scorecard Pilot: Using the Balanced Scorecard in Research Libraries
  • Lib-Value: Measuring Value and Return on Investment of Academic Libraries
  • The Value of Electronic Resources: Measuring the Impact of Networked Electronic Services (MINES for Libraries®) at the Ontario Council of University Libraries
 
 

Guidelines for Library Space Partnerships

Guidelines for library space partnerships developed by J. Willard Marriott Library, University of Utah.

pdf utah_library_space_prtnrshps.pdf

 
 

Innovative Spaces In ARL Libraries: Results of a 2008 Study: Subtopic: Writing Support

The Innovative Spaces survey produced 98 instances of special or noteworthy projects being supported in ARL libraries.

pdf spaces-writing-jun09.pdf

 
 

Innovative Spaces In ARL Libraries: Results of a 2008 Study: Subtopic: Videoconferencing

The Innovative Spaces survey produced 98 instances of special or noteworthy projects being supported in ARL libraries.

pdf spaces-videoconferencing-jun09.pdf

 
 
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