The ARL Joint Task Force on Services to Patrons with Print Disabilities released this report to bring much-needed attention to the challenges of print-disabled individuals who are seeking access to both print and digital library products and services. The report contains recommendations for research libraries to make information accessible to their full range of diverse users equitably. ARL believes that research libraries are poised to provide critical direction—along with academic leadership, IT, and disability services—on the service and technology planning, procurement, and licensing necessary to create a fully accessible information environment.
This webcast, held on September 18, 2012, provides potential and current participants with vital information on the MINES for Libraries® service, an online, transaction-based survey that collects data on the reasons people use electronic resources and on the demographics of users. This one-hour webcast introduces the MINES for Libraries® assessment protocol, shares the benefits and results of participation, and presents useful case studies.
This webcast from February 14, 2012, provides potential and current LibQUAL+® participants with vital information on the LibQUAL+® service. This one-hour webcast provides practical information for administering a survey, helps participants with interpreting the data and its analysis, and shares best practices in using the results.Key members of the LibQUAL+® team, Martha Kyrillidou and David Green, hosted the webcast. Our guest presenters were:
Sandra Phoenix, Executive Director of the HBCU Library Alliance,
Carla Stoffle, Dean, University Libraries and Center for Creative Photography, University of Arizona, and
Chestalene Pintozzi, Director of Project Management & Assessment, University of Arizona
This webcast, held April 17, 2012, provides potential and current participants with vital information on the ClimateQUAL® service, a survey protocol capturing data on Organizational Climate and Diversity Assessment (OCDA). This one-hour webcast provides practical information for administering a survey, helps participants with interpreting the data and its analysis, and shares best practices in using the results. For more info, visit http://www.climatequal.org/.
This webcast held on June 5, 2012, informs survey coordinators and library staff about the nature of descriptive research library statistics, demonstrates how ARL members and nonmember libraries can access the ARL Statistics® data, and shares how data can be used to make a case for your library. This webcast also unveils some of the upcoming changes to the survey and discusses the benefits of these changes. For more information, visit http://www.arlstatistics.org/.
This webcast from Dec. 11, 2012, provides an overview of the balanced scorecard for research libraries. The webcast covers the strategic aspects of the scorecard, the tool's development, objectives and goals for its implementation, promoting its purpose, analyzing results, and creating improvement strategies. Presenters include Martha Kyrillidou (ARL), Mark Cutler (Ascendant Strategy Management Group), Rachel Besara (Florida State University), Michelle Demeter (Florida State University), Mary McConnell (University of Calgary), Nina Servizzi (New York University), Gina Midlik (Case Western Reserve University), and Vivian Lewis (McMaster University).