Presented at the ARL/CNI Fall Forum, "Library Workforce for 21st Century Research Libraries," October 2012.
- 21st-Century Expertise in Academic Libraries
- Leadership Development Strategies: The Triangle Research Libraries Network (TRLN) Management Academy
- Succession Planning and Management
- Methods for Establishing and Maintaining an Equitable Salary Structure
- The Strategic Approach to HR: Diagnosing and Solving Business Problems through HR and Employee Interventions
- New Roles, New Expertise, New Hiring Practices (A. French)
- 2011-2012 ARL Research Library Leadership Fellows Program Biographies