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Diane Parr Walker

Membership Meeting 2012 (Spring): Balanced Scorecard at the Hesburgh Libraries University of Notre Dame

Proceedings of the 160th ARL Membership Meeting, May 2012.

pdf mm12sp-walker.pdf


Fall Forum 2010: The Balanced Scorecard: A Framework for Strategic Change

Presented at the ARL/CNI Fall Forum, "Achieving Strategic Change in Research Libraries," October 2010.

mp3 ff10-score.mp3



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