SPEC Kit 322 explores recent and planned user experience activities at ARL member libraries and the impact these efforts have on helping the libraries transform to meet evolving user needs. The survey elicited examples of successful user experience activities to serve as benchmarks for libraries looking to create or expand efforts in this area. It also explored whether libraries have created positions or entire departments focused on user engagement and the user experience. This SPEC Kit includes documentation from respondents that describe user experience planning and organization, specific projects, how volunteers are recruited, the role of advisory boards, and job requirements for user experience coordinators, among others.
This publication is available for purchase in both online and print versions. Download the spec-kit-purchase-options-2013.pdf for complete pricing and purchase options information.
Link to the online SPEC Kit 322 on the ARL Digital Publications website.
Terms:2011, 2011, 2011, 2011, 2011, 2011, 2011, Ameet Doshi, Ameet Doshi, Ameet Doshi, Ameet Doshi, Campus Engagement, Campus Engagement, Campus Engagement, Campus Engagement, Library Administration, Library Administration, Library Administration, Library Administration, Library Services, Library Services, Library Services, Library Services, Publications, Robert Fox, Robert Fox, Robert Fox, Robert Fox, SPEC Kit, SPEC Kit, SPEC Kit, SPEC Kit, Text, Text, Text, Text
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Terms:2010, 2010, 2010, 2010, 2010, 2010, 2010, Ann Snowman, Ann Snowman, Ann Snowman, Assessment, Bryan Skib, Bryan Skib, Bryan Skib, Bryan Skib, Patrick Reakes, Patrick Reakes, Patrick Reakes, Patrick Reakes, Publications, Report, Report, Report, Report, Robert Fox, Robert Fox, Robert Fox, Robert Fox, Text, Text, Text, Text
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