Assessment

EBLIPFifteen articles about a range of assessment activities in academic libraries are featured in the latest issue of Evidence Based Library and Information Practice (EBLIP vol. 8, no. 2). An editorial by Martha Kyrillidou and Damon Jaggars summarizes the themes of these papers selected from the 2010 Library Assessment Conference proceedings.

The video of the webcast “LibValue: Success in Teaching & Research” presented on June 13 is now available on ARL's YouTube channel. This webcast describes research examining faculty members' views on the value of scholarly collections in academic libraries. The presenters are Carol Tenopir, professor in the School of Information Sciences and director of the Center for Information and Communication Studies at the University of Tennessee, and Rachel Fleming-May, assistant professor in the School of Information Sciences at the University of Tennessee. Webcast slides (PDF) are also availble for download. 

This webcast, recorded June 13, 2013, describes research examining faculty members' views on the value of scholarly collections in academic libraries. The presenters are Carol Tenopir, professor in the School of Information Sciences and director of the Center for Information and Communication Studies at the University of Tennessee, and Rachel Fleming-May, assistant professor in the School of Information Sciences at the University of Tennessee.

The LibValue project (http://libvalue.cci.utk.edu/) is a three-year study funded by the Institute of Museum and Library Services to define and measure ways in which libraries create value through teaching and learning, research, and social, professional, and public engagement. LibValue is a collaboration among the University of Tennessee, Knoxville; the University of Illinois at Urbana-Champaign Libraries; and the Association of Research Libraries, with partners at Syracuse University and Bryant University.

This is the fifth in a series of six free webcasts on LibValue to be held in 2013.

image © MacroMiracleARL invites participation in the MINES for Libraries survey in 2013–2014. Measuring the Impact of Networked Electronic Services (MINES for Libraries, or MINES) is an online, transaction-based survey that collects data on user demographics and the purpose of use of e-resources. The MINES project utilizes a point-of-use survey technique and integrates usage data about such electronic resources as digital collections, open access journals, pre-print and post-print servers, and institutional repositories to provide an inclusive picture of the library’s supported networked e-resources. MINES has been administered at more than 50 North American libraries since 2003, surveying more than 100,000 networked services users.

image © Jordon CooperARL and the Canadian Association of Research Libraries (CARL) will sponsor a workshop on using evidence for assessment and evaluation as part of the Seventh International Evidence Based Library and Information Practice Conference (EBLIP 7) in Saskatoon, Saskatchewan, Canada. This preconference session will be held on Monday, July 15, 2013, from 8:30 a.m. to 12:00 p.m.

ARL will offer a workshop about acting on LibQUAL+ survey results, led by Martha Kyrillidou, ARL director of statistics and service quality programs; Lisa Hinchliffe, professor at the University of Illinois at Urbana-Champaign; and Raynna Bowlby, ARL consultant. “Using LibQUAL+® Effectively and Strategically” will be held over two half days, October 22–23, 2013, in conjunction with the Southeastern Library Assessment Conference in Atlanta, Georgia.

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image © Julian BurgessARL invites participation in the ClimateQUAL survey in 2013. The online survey collects information about: (a) library staff perceptions of the organization’s commitment to the principles of diversity, (b) staff perceptions of organizational policies and procedures, and (c) staff attitudes. The survey addresses such issues as diversity, teamwork, learning, fairness, current managerial practices, and staff attitudes and beliefs.

image © Chris TarnawskiSave the dates August 4–6, 2014, for the next Library Assessment Conference: Building Effective, Sustainable, Practical Assessment, to be hosted in Seattle, Washington, by ARL and the University of Washington Libraries. The conference goal is to build and further a vibrant library assessment community by bringing together interested practitioners and researchers who have responsibility or interest in the broad field of library assessment. The conference provides a mix of invited speakers, contributed papers and posters, and workshops that stimulate discussion and provide workable ideas for effective, practical, and sustainable library assessment.

image © John SchniebelARL, LibQUAL+^®, and SPARC are offering several events at the American Library Association (ALA) Annual Conference to be held in Chicago this summer. Highlights include: 

ARL/LibQUAL+ Booth
Friday, June 28, 5:30 p.m.–Monday, July 01, 2:00 p.m.
(during exhibit hours)
McCormick Place Convention Center, Booth 528

All staff working in ARL member libraries are encouraged to join the ARL-ASSESS Google Group. Library assessment—planning and implementing decisions based on good data—permeates the whole organization, and the biennial Library Assessment Conference attracts a diverse group of participants from across organizational structures. Even if you cannot attend the Library Assessment Conference, consider participating in the ARL-ASSESS discussions. The research library community can benefit from having all library staff members share their expertise and experience through this forum.

“Mrs. Duffee Reading Her Kindle,” © Mike LichtARL will host a Library Assessment Forum at the upcoming American Library Association (ALA) Annual Conference in Chicago, featuring research on the value of e-books in academic libraries conducted at the University of Illinois at Urbana-Champaign (UIUC) as part of the LibValue project. The forum will be held on Friday, June 28, 2013, from 1:30 to 3:00 p.m. in the Hyatt Regency McCormick Place (Adler 24A-C). The forum is open to all who are interested and no registration is necessary to attend.

Dogwood, image © tanakawhoSpeakers’ slides from the ARL Membership Meeting held May 1–3 in Chapel Hill, North Carolina, are now on the ARL website. Available slides include:

The video of the webcast "LibValue: Comprehensive Approaches to Defining Library Value" presented on May 9, 2013, is now available on ARL's YouTube channel. This webcast provides an overview of methods used to estimate value in academic libraries and describes a study that calculated return on investment at the Syracuse University Library in 2010–2011. The presenter is Bruce Kingma, professor in the School of Information Sciences and Whitman School of Management at Syracuse University. Webcast slides (PDF) are also availble for download. 

This webcast, recorded May 9, 2013, provides a broad overview of methods used to estimate value in academic libraries and describes a study that calculated return on investment at the Syracuse University Library in 2010-2011. The presenter is Bruce Kingma, Professor in the School of Information Sciences and Whitman School of Management at Syracuse University.

The LibValue project (http://libvalue.cci.utk.edu/) is a three-year study funded by the Institute of Museum and Library Services to define and measure ways in which libraries create value through teaching and learning, research, and social, professional, and public engagement. LibValue is a collaboration among the University of Tennessee, Knoxville; the University of Illinois at Urbana-Champaign Libraries; and the Association of Research Libraries, with partners at Syracuse University and Bryant University.

This is the fourth in a series of six free webcasts on LibValue to be held in 2013.

Presented at the 162nd ARL Membership Meeting, May 2013, in Chapel Hill, North Carolina, by Lorraine Haricombe and Irene Hoffman

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York, UK, © Mark Davis ARL is sponsoring a LibQUAL+ Exchange of Experience workshop on Monday, July 22, 2013, in conjunction with the 10th Northumbria International Conference on Performance Measurement in Libraries and Information Services, to be held in York, UK. The half-day event will feature opportunities for LibQUAL+ participants and other interested parties to share experiences and discuss strategic uses of assessment results. The program will also include an update on the first UK implementation of the ClimateQUAL survey.

This webcast, recorded April 18, 2013, describes research conducted at the University of Illinois at Urbana-Champaign on how libraries and library users value e-books. Presenters include Paula Kaufman, Dean of Libraries and University Librarian; Tina Chrzastowski, Chemistry Librarian and Professor of Library Administration; and Lynn Wiley, Head of Acquisitions and Associate Professor.

The LibValue project (http://libvalue.cci.utk.edu/) is a three-year study funded by the Institute of Museum and Library Services to define and measure ways in which libraries create value through teaching and learning, research, and social, professional, and public engagement. LibValue is a collaboration among the University of Tennessee, Knoxville; the University of Illinois at Urbana-Champaign Libraries; and the Association of Research Libraries, with partners at Syracuse University and Bryant University.

This is the third in a series of six free webcasts on LibValue to be held in 2013.

ARL Academic Health Sciences Library Statistics 2010–2011 presents data that describe collections, expenditures, personnel, and services in 63 medical libraries at ARL member institutions in the US and Canada.

This publication is available for purchase in both online and print versions. Download the arl-statistics-purchase-options-2013.pdf  for complete pricing and purchase options information.

Link to the online ARL Academic Health Sciences Library Statistics 2010–2011 on the ARL Digital Publications website.

ARL Academic Law Library Statistics 2010–2011 presents data that describe collections, expenditures, personnel, and services in 74 law libraries at ARL member institutions in the US and Canada.

This publication is available for purchase in both online and print versions. Download the arl-statistics-purchase-options-2013.pdf  for complete pricing and purchase options information.

Link to the online ARL Academic Law Library Statistics 2010–2011 on the ARL Digital Publications website.

LibQUAL+ will award up to three institutions in-kind grants to participate in the 2014 LibQUAL+ survey, with a goal of offering one grant for every 50 libraries registered. This will be the ninth year LibQUAL+ has sponsored an in-kind grant program. There are two application deadlines for the 2014 grant program: June 14, 2013, and December 13, 2013. (The early deadline allows the LibQUAL+ team to plan for translations in new languages with an adequate planning cycle.)

This webcast, recorded March 21, 2013, describes research conducted at the University of Tennessee on the value of the information commons. Presenters include Steven Smith, Professor and Dean of Libraries; Gayle Baker, Professor and Electronic Resources Coordinator; and Teresa Walker, Associate Professor and Head of Integrated User Services.

The LibValue project (http://libvalue.cci.utk.edu/) is a three-year study funded by the Institute of Museum and Library Services to define and measure ways in which libraries create value through teaching and learning, research, and social, professional, and public engagement. LibValue is a collaboration among the University of Tennessee, Knoxville; the University of Illinois at Urbana-Champaign Libraries; and the Association of Research Libraries, with partners at Syracuse University and Bryant University.

This is the second in a series of six free webcasts on LibValue to be held in 2013.

ARL has issued a call for participation in the third Balanced Scorecard (BSC) Initiative cohort. The year-long initiative will engage a small number of research libraries in a systematic way to consider the benefits of applying a locally developed library scorecard. Libraries with a keen interest in continuous improvement and strategic assessment are invited to apply.

image © David Paul OhmerARL and the Canadian Association of Research Libraries (CARL) are pleased to announce the participants in the 2013 Service Quality Evaluation Academy, to be held March 11–15 in New Orleans, Louisiana. The academy is an intensive five-day program cosponsored by ARL and CARL that focuses on introductory qualitative and quantitative methods for collecting and analyzing library service quality data. It is designed for librarians across library types and organizational structures who have a strong commitment to service quality assessment efforts. A talented group of colleagues are in the 2013 class:

image © John SchniebelRegistration is now open for a workshop on library value, to be hosted by ARL on Monday, July 1, 2013, in conjunction with the American Library Association (ALA) Annual Conference in Chicago. Megan Oakleaf, associate professor in the iSchool at Syracuse University, will lead the half-day event, “Library Value: Conceptualizing, Capturing & Communicating Impact.”

LibQUAL+ is pleased to announce that three libraries have been selected to receive in-kind grants in 2013. The selection of grantees was based on financial need, contribution to the growth of LibQUAL+, and potential for surfacing best practices in the area of library service improvements.

ARL Statistics® Interactive Analytics is a subscription-based service for non-ARL member libraries, for-profit and not-for-profit entities, and researchers who want interactive access to over 100 years’ worth of ARL Statistics® data. ARL Statistics® Interactive Analytics allows you to:

• review the library data collected by ARL
• generate rankings of institutions by selected criteria
• create graphs from the data
• generate summary statistics for all ARL libraries
• download the data by year in spreadsheet format
• review the ARL indices

ARL is offering this subscription service to non-member organizations and individuals who are interested in accessing the final verified data through an interactive interface. (All ARL member libraries have access to the ARL Statistics® Analytics as soon as the data are submitted through the StatsQUAL® password-protected gateway at arlstatistics.org).

The subscription fee is $750 for for-profit organizations and $500 for non-profit organizations. Download the arl-statistics-interactive-pricing-2013.pdf  for complete pricing and purchase options information.

This webcast from Feb. 14, 2013, describes LibValue research conducted at the University of Tennessee assessing to the library's role in undergraduate student success. Presenters include Rachel Fleming-May, Assistant Professor, University of Tennessee School of Information Sciences; Regina Mays, Assistant Professor and Assessment Librarian, University of Tennessee Libraries; and Teresa Walker, Associate Professor and Head, Integrated User Services, University of Tennessee Libraries.

The LibValue project (http://libvalue.cci.utk.edu/) is a three-year study funded by the Institute of Museum and Library Services to define and measure ways in which libraries create value through teaching and learning, research, and social, professional, and public engagement. LibValue is a collaboration among the University of Tennessee, Knoxville; the University of Illinois at Urbana-Champaign Libraries; and the Association of Research Libraries, with partners at Syracuse University and Bryant University.

This is the first in a series of six free webcasts on LibValue to be held in 2013.

ARL is pleased to announce the winners of the 2012 Library Assessment Conference poster session. The awards were presented on October 29, 2012, at the conference in Charlottesville, Virginia. The winning posters, along with all poster session submissions, are now available on the conference website.

ARL has released YouTube videos of presentations honoring the 2012 Library Assessment Career Achievement Award Winners, along with transcripts of the awardees’ acceptance speeches. These awards recognize individuals with substantial contributions to effective, sustainable, and practical library assessment as evidenced through presentations, publications, methods, service, advocacy, and other work. The 2012 awardees are Karin De Jager and Joan Rapp from South Africa, Sam Kalb from Canada, and Donald W. King from the United States.