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Statistics & Assessment

Proceedings of the 2010 Library Assessment Conference: Building Effective, Sustainable, Practical Assessment

Steve Hiller et al., eds.
2011 | ISBN 1-59407-865-1 | EAN 9781594078651 | 778 pages
$200, plus shipping and handling (print or CD-ROM)

The third Library Assessment Conference offered in North America brought together more than 460 participants from 46 US states, 8 Canadian provinces, and 12 countries outside North America. The attendees—representing libraries, associations, library systems, and vendors—enjoyed a robust program offering presentations from more than 60 papers, 80 posters, and two full-day and four half-day workshops. The proceedings include both contributed papers as well as the keynote papers by:

Fred Heath (University of Texas)
Joe Matthews (JRM Consulting)
Danuta Nitecki (Drexel University)
Megan Oakleaf (Syracuse University)
Stephen Town (University of York, UK)
Charles Lowry (ARL)

 
 

Northumbria Conference Presentations on Library Service Quality Featured on LibQUAL+® Website

image © Mark DavisService quality issues were the focus of a series of papers and workshop activities at the 10th Northumbria International Conference on Performance Measurement in Libraries and Information Services, held July 22–25, 2013, in York, England. Slides from these presentations are now available on the LibQUAL+ website.

 
     

LibValue Webcast Series Available on YouTube

LibValue webcast series on YouTubeVideos of six webcasts about assessing library value are available on ARL’s YouTube channel. The webcasts highlight results from the LibValue project, a three-year study funded by the Institute of Museum and Library Services to define and measure ways in which academic libraries create value through research; teaching and learning; and social, professional, and public engagement.

 
 

Radical Change in Library Assessment Called for by Elliott Shore at Northumbria Conference

Elliott Shore, photo by Jon EricksonElliott Shore, ARL executive director, delivered a clarion call in the opening keynote address at the 10th Northumbria International Conference on Performance Measurement in Libraries and Information Services, held in late July in York, England. Shore’s presentation, titled “The Role of the Library in the Transformative Higher Education Environment: Or Fitting Our Measures to Our Goals,” challenged the library assessment community to radically change the measures it collects and uses. He proposed that libraries shift their assessment focus from description to prediction, from inputs to outputs, from quantity to quality.

 
   

LibQUAL+® Workshop in Atlanta Oct. 22–23: Registration Deadline Extended

image © Rick AustinRegister by October 11 for the ARL workshop, “Using LibQUAL+ Effectively and Strategically,” to be held October 22–23, 2013, in conjunction with the Southeastern Library Assessment Conference in Atlanta, Georgia. This workshop about acting on LibQUAL+ survey results will be led by Martha Kyrillidou, ARL director of statistics and service quality programs; Lisa Hinchliffe, professor at the University of Illinois at Urbana-Champaign; and Raynna Bowlby, ARL consultant.

 
     
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