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Library Assessment Conference Thessaloniki 13-15 June 2005

This volume includes papers from the June 2005, Library Assessment Conference, co-sponsored by the Association of Research Libraries (ARL) and the Alexander Technological Educational Institution of Thessaloniki Library, and partially funded by the European Community Social Fund. Participants were informed about the development and use of LibQUAL+® and MINES, as well as about the current effort to adapt LibQUAL+® into the digital library environment (DigiQUAL™). They also engaged to identify ways to use evaluation data for managing change and improving services in a Greek library environment.

pdf lac-greece-2005.pdf

Print copies are also available for $45.00 plus shipping & handling.

 
 

The Gerould Statistics 1907/08-1961/62

This is a compilation of annual statistics for university libraries that were collected by James Gerould, first at Minnesota and later at Princeton.

pdf 1st edition, 1986, by Robert E. Molyneux

pdf 2nd revised edition, 2010, by Robert E. Molyneux

 
             

SPEC Kit 280: Library User Surveys (June 2004)

A scanned version of SPEC Kit 280 is available full view through HathiTrust. pdf View the document here »

A print copy is available for $45.00 ($35.00 ARL members) plus shipping and handling.

 
   

Assessing ILL/DD Services: New Cost-Effective Alternatives

This 2004 ARL study by Mary Jackson, with Bruce Kingma and Tom Delaney, collects and analyzes current data on the performance of mediated and user-initiated (unmediated) ILL/DD services. The study also identifies and describes characteristics of low-cost, high-performing, mediated and user-initiated ILL/DD operations to assist ILL managers to improve their own operations.

Full text available via the Internet Archive:

https://archive.org/details/assessingillddse00jackrich

 
                               

Lies, Damned Lies, ... and ARL Statistics?

In 1986, Kendon Stubbs reported on the ARL Statistics Committee's examination of ARL data. This paper is intended to summarize the committee's work under the topics of (1) problems with the data that ARL collects; (2) problems with what ARL does not collect; (3) problems with data collection generally; and (4) proposed courses of action by the committee.

pdf kendon-stubbs-lies-1986.pdf

 
 

Membership Meeting 1986 (Spring): On the ARL Library Index

Paper prepared by Kendon Stubbs for the 108th ARL Membership Meeting. A critique and plan for improvement of the ARL Statistics.

pdf mm86sp-stubbs.pdf

 
     
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