image © Julian BurgessARL invites participation in the ClimateQUAL survey in 2014–2015. The online survey collects information about: (a) library staff perceptions of the organization’s commitment to the principles of diversity, (b) staff perceptions of organizational policies and procedures, and (c) staff attitudes. The survey addresses such issues as diversity, teamwork, learning, fairness, current managerial practices, and staff attitudes and beliefs.
image © John SchniebelLibQUAL+ will offer a series of free workshops for current and potential participants in conjunction with the American Library Association (ALA) Midwinter Meeting in Chicago on Monday, February 2, 2015.
Countries of LibQUAL+ARL invites libraries to join the global assessment community of LibQUAL+ by registering for the 2015 LibQUAL+ survey.
LibQUAL+ is a suite of services that libraries use to solicit, track, understand, and act upon users’ opinions of service quality. The program’s centerpiece is a rigorously tested web survey paired with training that helps libraries assess and improve library services, change organizational culture, and market the library.
image © Chris DubéARL and the University of Washington Libraries are offering a special $200 public library package for the 2014 Library Assessment Conference to be held August 4–6 in Seattle, Washington. The package includes conference attendance on Wednesday, August 6, and a choice of one workshop on Thursday, August 7. Traditionally, the conference has focused on academic libraries. This year, selected papers, panels, and workshops—especially those scheduled for Wednesday and Thursday during the conference—are of interest to public libraries.
August 7, 2014, in Seattle, image © Chris TarnawskiMany libraries have been operating scholarly communication programs or providing scholarly communication services for several years. We have identified what is important to our communities. We have thought strategically about what services we might best offer. We have discussed how we might organize ourselves to deliver those services. How can we maximize the impact of the scholarly communication programs and services we offer? How do we know we’ve achieved our intended outcomes for our target audiences? What tools can help us begin to measure those outcomes?
image © Curtis CronnA workshop on acting on LibQUAL+ survey results is being offered on August 7, 2014, in conjunction with the Library Assessment Conference in Seattle, Washington. Registration for the conference is not required to register for the workshop. The full-day workshop will be led by Martha Kyrillidou, ARL director of statistics and service quality programs; Lisa Hinchliffe, professor at the University of Illinois at Urbana-Champaign; and Raynna Bowlby, ARL consultant.
UW Suzzallo Library, image © Chris Dubé
ARL is offering travel awards of up to $2,000 each for five individuals from historically underrepresented racial and ethnic groups to attend the 2014 Library Assessment Conference: Building Effective, Sustainable, Practical Assessment, to be held August 4–6 on the University of Washington (UW) campus in Seattle. ARL hopes to encourage a diverse group of emerging professionals to engage with this growing field and hopes to expose these new professionals to the rich perspectives of practitioners regarding organizational assessment needs, research, and evaluation.
UW Suzzallo Library, image © Chris DubéRegistration is now open for the 2014 Library Assessment Conference: Building Effective, Sustainable, Practical Assessment, to be held August 4–6, in Seattle, Washington. The conference aims to build and develop a vibrant library community through invited speakers, contributed papers, posters, lightning talks, panels, workshops, and networking with those interested in assessment. The fifth Library Assessment Conference is co-sponsored by the Association of Research Libraries (ARL) and the University of Washington (UW) Libraries.
LibQUAL+®LibQUAL+ will award up to three institutions in-kind grants to participate in the 2015 LibQUAL+ survey, with a goal of offering one grant for every 50 libraries registered. This will be the 10th year LibQUAL+ has sponsored an in-kind grant program. There are two application deadlines for the 2015 grant program: June 13, 2014, and December 12, 2014. (The early deadline allows the LibQUAL+ team to plan for translations in new languages with an adequate planning cycle.)
image © University of TennesseeOn January 24, 2014, at the ALA Midwinter Meeting in Philadelphia, the ARL Statistics and Assessment program hosted an engaging Library Assessment Forum. Bob Fox, dean of libraries at the University of Louisville and chair of the ARL Statistics and Assessment Committee, discussed issues related to facilities data–collection activities. Teresa Walker, associate professor and head of learning, research, and engagement at the University of Tennessee (UT) Libraries, presented on the information commons assessment conducted at UT through the LibValue grant. Danuta Nitecki, dean of libraries and professor of information science at Drexel University, shared insights about utilizing ROI and observational data. Steve Hiller, director of assessment and planning at the University of Washington Libraries and co-chair of the Library Assessment Conference 2014, presented the latest updates on the upcoming conference to take place in Seattle, Washington, August 4–6, 2014.