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SPEC Kit 268: Reference Service Statistics & Assessment (September 2002)

A scanned version of SPEC Kit 268 is available full view through HathiTrust. pdf View document here »

 
 

Lies, Damned Lies, ... and ARL Statistics?

In 1986, Kendon Stubbs reported on the ARL Statistics Committee's examination of ARL data. This paper is intended to summarize the committee's work under the topics of (1) problems with the data that ARL collects; (2) problems with what ARL does not collect; (3) problems with data collection generally; and (4) proposed courses of action by the committee.

pdf kendon-stubbs-lies-1986.pdf

 
 

Membership Meeting 1986 (Spring): On the ARL Library Index

Paper prepared by Kendon Stubbs for the 108th ARL Membership Meeting. A critique and plan for improvement of the ARL Statistics.

pdf mm86sp-stubbs.pdf

 
           
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