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LibQUAL+ Webcast

This webcast from February 14, 2012, provides potential and current LibQUAL+® participants with vital information on the LibQUAL+® service. This one-hour webcast provides practical information for administering a survey, helps participants with interpreting the data and its analysis, and shares best practices in using the results.Key members of the LibQUAL+® team, Martha Kyrillidou and David Green, hosted the webcast. Our guest presenters were:

  • Sandra Phoenix, Executive Director of the HBCU Library Alliance,
  • Carla Stoffle, Dean, University Libraries and Center for Creative Photography, University of Arizona, and
  • Chestalene Pintozzi, Director of Project Management & Assessment, University of Arizona
 
 

ARL Statistics 2009-2010

This edition of the ARL Statistics describes the collections, staffing, expenditures, and service activities for the 125 members of the Association of Research Libraries (ARL) in fiscal year 2009–2010.

This publication is available for purchase in both online and print versions. Download the arl-statistics-purchase-options-2013.pdf  for complete pricing and purchase options information.

Link to the online ARL Statistics 2009-2010 on the ARL Digital Publications website.

 
 

ARL Annual Salary Survey 2010-2011

This report analyzes salary data for all professional staff working in the 126 ARL member libraries during 2010–2011. Data are reported for 10,037 professional staff in the 115 university ARL libraries and for 3,709 professional staff in the 11 non-university ARL libraries.

This publication is available for purchase in both online and print versions. Download the arl-salary-survey-purchase-options-2013.pdf for complete pricing and purchase options information.

Link to the online ARL Annual Salary Survey 2010-2011 on the ARL Digital Publications website.

 
 

Proceedings of the 2010 Library Assessment Conference: Building Effective, Sustainable, Practical Assessment

Steve Hiller et al., eds.
2011 | ISBN 1-59407-865-1 | EAN 9781594078651 | 778 pages
$200, plus shipping and handling (print or CD-ROM)

The third Library Assessment Conference offered in North America brought together more than 460 participants from 46 US states, 8 Canadian provinces, and 12 countries outside North America. The attendees—representing libraries, associations, library systems, and vendors—enjoyed a robust program offering presentations from more than 60 papers, 80 posters, and two full-day and four half-day workshops. The proceedings include both contributed papers as well as the keynote papers by:

Fred Heath (University of Texas)
Joe Matthews (JRM Consulting)
Danuta Nitecki (Drexel University)
Megan Oakleaf (Syracuse University)
Stephen Town (University of York, UK)
Charles Lowry (ARL)

 
       

ARL Profiles: Research Libraries 2010

This report includes a thorough content analysis of narrative descriptions of research libraries at the end of the first decade of the 21st century. The profile analysis has engaged qualitative methods to describe research libraries that complement the annual quantitative ARL Statistics®. The contextual information provided in this report documents the importance of the public good research libraries provide in an increasingly globalized environment by making their services more readily available; they are becoming an integral part not only of the physical but also the virtual academic experience in addition to setting standards and exploring best practices with national and international visibility, among other things.

A PDF of the report is available here pdf arl-profiles-report-2010.pdf

Seven other PDFs of appendices, examples, and additional material are also on this website.

Print copies of the report are available for $20.00 plus shipping & handling.

 
       

Living the Future: Organizational Performance Assessment

Organizational performance assessment is a practice-based framework that builds on the synergy between planning and assessment, and results in the discernment of impact and value. It promotes a set of practices that enable the library to effectively integrate planning, strategy, performance, assessment, and organizational development in order to advance the parent institution’s mission. This paper discusses some foundations of organizational performance assessment, useful practices, and examples from libraries that are―living the future.

pdf bowlby-organizational-performance-assessment-5-31-11.pdf

 
 

ARL Statistics 2008-2009

This edition of the ARL Statistics describes the collections, staffing, expenditures, and service activities for the 124 members of the Association of Research Libraries (ARL) in fiscal year 2008–2009.

This publication is available for purchase in both online and print versions. Download the arl-statistics-purchase-options-2013.pdf  for complete pricing and purchase options information.

Link to the online ARL Statistics 2008-2009 on the ARL Digital Publications website.

 
 

ARL Academic Law Library Statistics 2008-2009

ARL Academic Law Library Statistics 2008–2009 presents data that describe collections, expenditures, personnel, and services in 72 law libraries at ARL member institutions in the US and Canada.

This publication is available for purchase in both online and print versions. Download the arl-statistics-purchase-options-2013.pdf  for complete pricing and purchase options information.

Link to the online ARL Academic Law Library Statistics 2008-2009 on the ARL Digital Publications website.

 
 

ARL Academic Health Sciences Library Statistics 2008-2009

ARL Academic Health Sciences Library Statistics 2008–2009 presents data that describe collections, expenditures, personnel, and services in 62 medical libraries at ARL member institutions in the US and Canada.

This publication is available for purchase in both online and print versions. Download the arl-statistics-purchase-options-2013.pdf  for complete pricing and purchase options information.

Link to the online ARL Academic Health Sciences Library Statistics 2008-2009 on the ARL Digital Publications website.

 
           

ARL Annual Salary Survey 2009-2010

This report analyzes salary data for all professional staff working in the 124 ARL member libraries during 2009–2010. Data are reported for 10,207 professional staff in the 114 university ARL libraries and for 3,811 professional staff in the 10 non-university ARL libraries.

This publication is available for purchase in both online and print versions. Download the arl-salary-survey-purchase-options-2013.pdf for complete pricing and purchase options information.

Link to the online ARL Annual Salary Survey 2009-2010 on the ARL Digital Publications website.

 
       

SPEC Kit 318: Impact Measures in Research Libraries (September 2010)

SPEC Kit 318 explores the tools and methods libraries use to gauge the difference they make for their user community, the topics assessment practitioners probe and the results they obtain, the effects of impact assessment, and whether institutions that publicize positive impact evidence see a difference in the level of financial or political support from their parent institutions. It includes documentation from respondents in the form of impact assessment goals, user surveys, and calculations of library value.

This publication is available for purchase in both online and print versions. Download the spec-kit-purchase-options-2013.pdf  for complete pricing and purchase options information.

Link to the online SPEC Kit 318 on the ARL Digital Publications website.

 
 

Research Library Issues, no. 271 (Aug. 2010): Special Issue on Value in Libraries: Assessing Organizational Performance

RLI issue 271 includes:

  • Library Value May Be Proven, If Not Self-Evident
  • A Decade of Assessment at a Research-Extensive University Library Using LibQUAL+®
  • LibQUAL+® and the “Library as Place” at the University of Glasgow
  • Service Quality Assessment with LibQUAL+® in Challenging Times: LibQUAL+® at Cranfield University
  • ARL Profiles: Qualitative Descriptions of Research Libraries in the Early 21st Century
  • The ARL Library Scorecard Pilot: Using the Balanced Scorecard in Research Libraries
  • Lib-Value: Measuring Value and Return on Investment of Academic Libraries
  • The Value of Electronic Resources: Measuring the Impact of Networked Electronic Services (MINES for Libraries®) at the Ontario Council of University Libraries
 
 

SPEC Kit 316: Evaluating E-resources (July 2010)

SPEC Kit 316 re-examines the ways in which ARL member libraries have (re)structured themselves to identify the availability of new e-resources in the market; evaluate them as candidates for acquisition; decide to acquire/purchase the e-resources; evaluate them prior to their renewal to determine their continued utility; and publicize or market the new e-resources. Nearly identical questions were posed regarding purchases/licensing by consortia and by individual libraries, enabling comparisons in process to be made. This SPEC Kit includes documentation from respondents in the form of e-resource selection policies, e-resource request and evaluation procedures, descriptions of library and consortia e-resource selectors, job descriptions, and promotional methods.

This publication is available for purchase in both online and print versions. Download the spec-kit-purchase-options-2013.pdf  for complete pricing and purchase options information.

Link to the online SPEC Kit 316 on the ARL Digital Publications website.

 
 

Research Library Issues, no. 262 (Feb. 2009)

RLI issue 262 includes the following articles:

  • The University's Role in the Dissemination of Research and Scholarship: A Call to Action
  • ARL Statement to Scholarly Publishers on the Global Economic Crisis
  • Reinventing Science Librarianship: Themes from the ARL-CNI Forum
  • ARL Statistics: Redefining Serial Counts and Remaining Relevant in the 21st Century
 
 

MINES for Libraries Final Report

This final report of a ground-breaking study summarizes findings on 34,000 randomly captured uses of electronic resources over a 12-month period from the 21 members of the Ontario Council of University Libraries (OCUL). The results show the increasing value derived from the use of digital content, the emerging use of digital resources in the humanities, and the soaring use of e-resources from off-campus locations.

pdf mines-for-libraries-final-report.pdf

 
 

ARL Partners in Grant to Study Value of Academic Libraries

A grant to study the value of academic libraries to students, faculty, policymakers, funders, and others has been awarded by the Institute of Museum and Library Services (IMLS) to the University of Tennessee, Knoxville, in collaboration with the University of Illinois at Urbana-Champaign (UIUC) Libraries and the Association of Research Libraries (ARL).

 
 
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