LibQUAL+ radar chartDuring 2013, 165 libraries participated in LibQUAL+, and 202,000 respondents submitted valid surveys. Of these surveys, 72% were “LibQUAL+ Lite” questionnaires and 28% were long. Median survey completion times were 5 minutes, 22 seconds for the Lite questionnaire and 9 minutes, 5 seconds for the long version. For an overview of the 2013 survey results, download the two-page 2013 LibQUAL+ survey highlights (PDF). For more detail about the 2013 survey at ARL member libraries, the 2013 ARL LibQUAL+ notebook (PDF) summarizes the results from more than 48,000 faculty and students in 29 ARL libraries.
Due to high demand for the spring offering of “Leading a Strategic Assessment Program in a Research Library: An ARL Seminar for Recently Appointed Assessment Professionals,” ARL has opened registration with limited space for a second session to be held this fall. This two-day, in-person seminar is designed for librarians and coordinators who are new to the roles and responsibilities of assessment. The seminar will be supplemented with pre- and post-workshop webcasts (dates TBD) and independent learning activities, plus connection with a network of experienced colleagues who will provide ongoing support. The seminar will be held in Washington, DC, on November 6–7, 2014.
This webcast, recorded May 9, 2013, provides a broad overview of methods used to estimate value in academic libraries and describes a study that calculated return on investment at the Syracuse University Library in 2010-2011. The presenter is Bruce Kingma, Professor in the School of Information Sciences and Whitman School of Management at Syracuse University.
The LibValue project (http://libvalue.cci.utk.edu/) is a three-year study funded by the Institute of Museum and Library Services to define and measure ways in which libraries create value through teaching and learning, research, and social, professional, and public engagement. LibValue is a collaboration among the University of Tennessee, Knoxville; the University of Illinois at Urbana-Champaign Libraries; and the Association of Research Libraries, with partners at Syracuse University and Bryant University.