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Assessment

Balanced Scorecard Webcast

This webcast from Dec. 11, 2012, provides an overview of the balanced scorecard for research libraries. The webcast covers the strategic aspects of the scorecard, the tool's development, objectives and goals for its implementation, promoting its purpose, analyzing results, and creating improvement strategies. Presenters include Martha Kyrillidou (ARL), Mark Cutler (Ascendant Strategy Management Group), Rachel Besara (Florida State University), Michelle Demeter (Florida State University), Mary McConnell (University of Calgary), Nina Servizzi (New York University), Gina Midlik (Case Western Reserve University), and Vivian Lewis (McMaster University).

 
 

Proceedings of the 2008 Library Assessment Conference: Building Effective, Sustainable, Practical Assessment

Steve Hiller et al., eds.
2009 | ISBN 1-59407-814-9 | EAN 9781594078149 | 552 pages
$150, plus shipping and handling (print or CD-ROM)

This second Library Assessment Conference—following the successful 2006 conference in Charlottesville, Virginia—brought together over 375 participants from libraries, information schools, associations, library systems, and vendors for four days of assessment presentations, poster sessions, discussions, and workshops. The proceedings contain more than 60 papers spanning assessment activities in libraries, information literacy, library as place, organizational culture, management information, using assessment data for change, assessment methods, reference evaluation, LibQUAL+®, statistical data, program impact/evaluation, usability, e-metrics, and more.

 
 

Proceedings of the 2010 Library Assessment Conference: Building Effective, Sustainable, Practical Assessment

Steve Hiller et al., eds.
2011 | ISBN 1-59407-865-1 | EAN 9781594078651 | 778 pages
$200, plus shipping and handling (print or CD-ROM)

The third Library Assessment Conference offered in North America brought together more than 460 participants from 46 US states, 8 Canadian provinces, and 12 countries outside North America. The attendees—representing libraries, associations, library systems, and vendors—enjoyed a robust program offering presentations from more than 60 papers, 80 posters, and two full-day and four half-day workshops. The proceedings include both contributed papers as well as the keynote papers by:

Fred Heath (University of Texas)
Joe Matthews (JRM Consulting)
Danuta Nitecki (Drexel University)
Megan Oakleaf (Syracuse University)
Stephen Town (University of York, UK)
Charles Lowry (ARL)

 
 

LibValue Project Featured in EBLIP Journal

An overview of the LibValue project and related ideas are eloquently summarized by Carol Tenopir, LibValue principal investigator, in “Building Evidence of the Value and Impact of Library and Information Services: Methods, Metrics and ROI,” published in Evidence Based Library and Information Practice (EBLIP vol. 8, no. 2).

 
 

LibQUAL+® to Offer Training at ALA Midwinter Meeting in Philadelphia

independence-hall-philadelphiaimage © Wally GobetzLibQUAL+ will offer a series of free workshops for current and potential participants in conjunction with the American Library Association (ALA) Midwinter Meeting in Philadelphia, Pennsylvania, on Monday, January 27, 2014. 

 
 
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