August 7, 2014, in Seattle, image © Chris TarnawskiMany libraries have been operating scholarly communication programs or providing scholarly communication services for several years. We have identified what is important to our communities. We have thought strategically about what services we might best offer. We have discussed how we might organize ourselves to deliver those services. How can we maximize the impact of the scholarly communication programs and services we offer? How do we know we’ve achieved our intended outcomes for our target audiences? What tools can help us begin to measure those outcomes?
image © Curtis CronnA workshop on acting on LibQUAL+ survey results is being offered on August 7, 2014, in conjunction with the Library Assessment Conference in Seattle, Washington. Registration for the conference is not required to register for the workshop. The full-day workshop will be led by Martha Kyrillidou, ARL director of statistics and service quality programs; Lisa Hinchliffe, professor at the University of Illinois at Urbana-Champaign; and Raynna Bowlby, ARL consultant.
UW Suzzallo Library, image © Chris Dubé
ARL is offering travel awards of up to $2,000 each for five individuals from historically underrepresented racial and ethnic groups to attend the 2014 Library Assessment Conference: Building Effective, Sustainable, Practical Assessment, to be held August 4–6 on the University of Washington (UW) campus in Seattle. ARL hopes to encourage a diverse group of emerging professionals to engage with this growing field and hopes to expose these new professionals to the rich perspectives of practitioners regarding organizational assessment needs, research, and evaluation.
UW Suzzallo Library, image © Chris DubéRegistration is now open for the 2014 Library Assessment Conference: Building Effective, Sustainable, Practical Assessment, to be held August 4–6, in Seattle, Washington. The conference aims to build and develop a vibrant library community through invited speakers, contributed papers, posters, lightning talks, panels, workshops, and networking with those interested in assessment. The fifth Library Assessment Conference is co-sponsored by the Association of Research Libraries (ARL) and the University of Washington (UW) Libraries.
LibQUAL+®LibQUAL+ will award up to three institutions in-kind grants to participate in the 2015 LibQUAL+ survey, with a goal of offering one grant for every 50 libraries registered. This will be the 10th year LibQUAL+ has sponsored an in-kind grant program. There are two application deadlines for the 2015 grant program: June 13, 2014, and December 12, 2014. (The early deadline allows the LibQUAL+ team to plan for translations in new languages with an adequate planning cycle.)
image © University of TennesseeOn January 24, 2014, at the ALA Midwinter Meeting in Philadelphia, the ARL Statistics and Assessment program hosted an engaging Library Assessment Forum. Bob Fox, dean of libraries at the University of Louisville and chair of the ARL Statistics and Assessment Committee, discussed issues related to facilities data–collection activities. Teresa Walker, associate professor and head of learning, research, and engagement at the University of Tennessee (UT) Libraries, presented on the information commons assessment conducted at UT through the LibValue grant. Danuta Nitecki, dean of libraries and professor of information science at Drexel University, shared insights about utilizing ROI and observational data. Steve Hiller, director of assessment and planning at the University of Washington Libraries and co-chair of the Library Assessment Conference 2014, presented the latest updates on the upcoming conference to take place in Seattle, Washington, August 4–6, 2014.
University of Washington, Suzzallo Library, image © Chris DubéMark your calendars for the upcoming Library Assessment Conference: Building Effective, Sustainable, Practical Assessment, to be held in Seattle, Washington, August 4–6, 2014. Sponsored by ARL and the University of Washington Libraries, the conference aims to build and further a vibrant library assessment community by bringing together interested practitioners and researchers who have responsibility or interest in the broad field of library assessment. A record number—254—of proposals for papers, posters, lightning talks, and panels were submitted this year; the peer-review process is underway and notification will go out by mid-March. Conference registration will open in April.
pie chartThe ARL Statistics and Measurement Program is offering a full-day, in-person workshop on Google Analytics, to be held on October 20, 2014, in partnership with LunaMetrics, a Google Analytics Certified Partner. Google Analytics is a tool that can help identify where website visitors are coming from and how they interact with web pages. Libraries can use this knowledge to improve their websites and overall user experience.
LibQUAL+ radar chartDuring 2013, 165 libraries participated in LibQUAL+, and 202,000 respondents submitted valid surveys. Of these surveys, 72% were “LibQUAL+ Lite” questionnaires and 28% were long. Median survey completion times were 5 minutes, 22 seconds for the Lite questionnaire and 9 minutes, 5 seconds for the long version. For an overview of the 2013 survey results, download the two-page 2013 LibQUAL+ survey highlights (PDF). For more detail about the 2013 survey at ARL member libraries, the 2013 ARL LibQUAL+ notebook (PDF) summarizes the results from more than 48,000 faculty and students in 29 ARL libraries.