Assessment

York, UK, © Mark Davis ARL is sponsoring a LibQUAL+ Exchange of Experience workshop on Monday, July 22, 2013, in conjunction with the 10th Northumbria International Conference on Performance Measurement in Libraries and Information Services, to be held in York, UK. The half-day event will feature opportunities for LibQUAL+ participants and other interested parties to share experiences and discuss strategic uses of assessment results. The program will also include an update on the first UK implementation of the ClimateQUAL survey.

This webcast, recorded April 18, 2013, describes research conducted at the University of Illinois at Urbana-Champaign on how libraries and library users value e-books. Presenters include Paula Kaufman, Dean of Libraries and University Librarian; Tina Chrzastowski, Chemistry Librarian and Professor of Library Administration; and Lynn Wiley, Head of Acquisitions and Associate Professor.

The LibValue project (http://libvalue.cci.utk.edu/) is a three-year study funded by the Institute of Museum and Library Services to define and measure ways in which libraries create value through teaching and learning, research, and social, professional, and public engagement. LibValue is a collaboration among the University of Tennessee, Knoxville; the University of Illinois at Urbana-Champaign Libraries; and the Association of Research Libraries, with partners at Syracuse University and Bryant University.

This is the third in a series of six free webcasts on LibValue to be held in 2013.

ARL Academic Health Sciences Library Statistics 2010–2011 presents data that describe collections, expenditures, personnel, and services in 63 medical libraries at ARL member institutions in the US and Canada.

This publication is available for purchase in both online and print versions. Download the arl-statistics-purchase-options-2013.pdf  for complete pricing and purchase options information.

Link to the online ARL Academic Health Sciences Library Statistics 2010–2011 on the ARL Digital Publications website.

ARL Academic Law Library Statistics 2010–2011 presents data that describe collections, expenditures, personnel, and services in 74 law libraries at ARL member institutions in the US and Canada.

This publication is available for purchase in both online and print versions. Download the arl-statistics-purchase-options-2013.pdf  for complete pricing and purchase options information.

Link to the online ARL Academic Law Library Statistics 2010–2011 on the ARL Digital Publications website.

LibQUAL+ will award up to three institutions in-kind grants to participate in the 2014 LibQUAL+ survey, with a goal of offering one grant for every 50 libraries registered. This will be the ninth year LibQUAL+ has sponsored an in-kind grant program. There are two application deadlines for the 2014 grant program: June 14, 2013, and December 13, 2013. (The early deadline allows the LibQUAL+ team to plan for translations in new languages with an adequate planning cycle.)

This webcast, recorded March 21, 2013, describes research conducted at the University of Tennessee on the value of the information commons. Presenters include Steven Smith, Professor and Dean of Libraries; Gayle Baker, Professor and Electronic Resources Coordinator; and Teresa Walker, Associate Professor and Head of Integrated User Services.

The LibValue project (http://libvalue.cci.utk.edu/) is a three-year study funded by the Institute of Museum and Library Services to define and measure ways in which libraries create value through teaching and learning, research, and social, professional, and public engagement. LibValue is a collaboration among the University of Tennessee, Knoxville; the University of Illinois at Urbana-Champaign Libraries; and the Association of Research Libraries, with partners at Syracuse University and Bryant University.

This is the second in a series of six free webcasts on LibValue to be held in 2013.

ARL has issued a call for participation in the third Balanced Scorecard (BSC) Initiative cohort. The year-long initiative will engage a small number of research libraries in a systematic way to consider the benefits of applying a locally developed library scorecard. Libraries with a keen interest in continuous improvement and strategic assessment are invited to apply.

image © David Paul OhmerARL and the Canadian Association of Research Libraries (CARL) are pleased to announce the participants in the 2013 Service Quality Evaluation Academy, to be held March 11–15 in New Orleans, Louisiana. The academy is an intensive five-day program cosponsored by ARL and CARL that focuses on introductory qualitative and quantitative methods for collecting and analyzing library service quality data. It is designed for librarians across library types and organizational structures who have a strong commitment to service quality assessment efforts. A talented group of colleagues are in the 2013 class:

image © John SchniebelRegistration is now open for a workshop on library value, to be hosted by ARL on Monday, July 1, 2013, in conjunction with the American Library Association (ALA) Annual Conference in Chicago. Megan Oakleaf, associate professor in the iSchool at Syracuse University, will lead the half-day event, “Library Value: Conceptualizing, Capturing & Communicating Impact.”

LibQUAL+ is pleased to announce that three libraries have been selected to receive in-kind grants in 2013. The selection of grantees was based on financial need, contribution to the growth of LibQUAL+, and potential for surfacing best practices in the area of library service improvements.

ARL Statistics® Interactive Analytics is a subscription-based service for non-ARL member libraries, for-profit and not-for-profit entities, and researchers who want interactive access to over 100 years’ worth of ARL Statistics® data. ARL Statistics® Interactive Analytics allows you to:

• review the library data collected by ARL
• generate rankings of institutions by selected criteria
• create graphs from the data
• generate summary statistics for all ARL libraries
• download the data by year in spreadsheet format
• review the ARL indices

ARL is offering this subscription service to non-member organizations and individuals who are interested in accessing the final verified data through an interactive interface. (All ARL member libraries have access to the ARL Statistics® Analytics as soon as the data are submitted through the StatsQUAL® password-protected gateway at arlstatistics.org).

The subscription fee is $750 for for-profit organizations and $500 for non-profit organizations. Download the arl-statistics-interactive-pricing-2013.pdf  for complete pricing and purchase options information.

This webcast from Feb. 14, 2013, describes LibValue research conducted at the University of Tennessee assessing to the library's role in undergraduate student success. Presenters include Rachel Fleming-May, Assistant Professor, University of Tennessee School of Information Sciences; Regina Mays, Assistant Professor and Assessment Librarian, University of Tennessee Libraries; and Teresa Walker, Associate Professor and Head, Integrated User Services, University of Tennessee Libraries.

The LibValue project (http://libvalue.cci.utk.edu/) is a three-year study funded by the Institute of Museum and Library Services to define and measure ways in which libraries create value through teaching and learning, research, and social, professional, and public engagement. LibValue is a collaboration among the University of Tennessee, Knoxville; the University of Illinois at Urbana-Champaign Libraries; and the Association of Research Libraries, with partners at Syracuse University and Bryant University.

This is the first in a series of six free webcasts on LibValue to be held in 2013.

ARL is pleased to announce the winners of the 2012 Library Assessment Conference poster session. The awards were presented on October 29, 2012, at the conference in Charlottesville, Virginia. The winning posters, along with all poster session submissions, are now available on the conference website.

ARL has released YouTube videos of presentations honoring the 2012 Library Assessment Career Achievement Award Winners, along with transcripts of the awardees’ acceptance speeches. These awards recognize individuals with substantial contributions to effective, sustainable, and practical library assessment as evidenced through presentations, publications, methods, service, advocacy, and other work. The 2012 awardees are Karin De Jager and Joan Rapp from South Africa, Sam Kalb from Canada, and Donald W. King from the United States.

ARL will host a Library Assessment Forum at the upcoming ALA Midwinter Meeting, featuring LibValue research conducted at the University of Tennessee. The forum will be held on Friday, January 25, 2013, from 1:30 to 3:00 p.m. in the Sheraton Seattle’s Ravenna Room. No registration is necessary to attend this event.

This webcast from Dec. 11, 2012, provides an overview of the balanced scorecard for research libraries. The webcast covers the strategic aspects of the scorecard, the tool's development, objectives and goals for its implementation, promoting its purpose, analyzing results, and creating improvement strategies. Presenters include Martha Kyrillidou (ARL), Mark Cutler (Ascendant Strategy Management Group), Rachel Besara (Florida State University), Michelle Demeter (Florida State University), Mary McConnell (University of Calgary), Nina Servizzi (New York University), Gina Midlik (Case Western Reserve University), and Vivian Lewis (McMaster University).

library-relations-coordinator-5dec12.pdf

This edition of the ARL Statistics describes the collections, staffing, expenditures, and service activities for the 125 members of the Association of Research Libraries (ARL) in fiscal year 2010–2011.

This publication is available for purchase in both online and print versions. Download the arl-statistics-purchase-options-2013.pdf  for complete pricing and purchase options information.

Link to the online ARL Statistics 2010-2011  on the ARL Digital Publications website.

clockwise from top left: Karin De Jager, Joan Rapp, Sam Kalb, Don KingARL is pleased to announce the 2012 Library Assessment Career Achievement Awards. These awards recognize individuals with substantial contributions to effective, sustainable, and practical library assessment as evidenced through presentations/publications, methods, service, advocacy, and other work. The 2012 awardees are Karin De Jager and Joan Rapp from South Africa, Sam Kalb from Canada, and Don King from the United States.

This webcast, held on September 18, 2012, provides potential and current participants with vital information on the MINES for Libraries® service, an online, transaction-based survey that collects data on the reasons people use electronic resources and on the demographics of users. This one-hour webcast introduces the MINES for Libraries® assessment protocol, shares the benefits and results of participation, and presents useful case studies.

Proceedings of the 161st ARL Membership Meeting, October 2012.

mm12fall-britton-renaud.pdf     Audio on YouTube

SPEC Kit 330 explores the scope of accreditation standards,the data provided by research libraries to meet the requirements of accrediting bodies, and which library staff participate in preparing reports and site visits. The survey results may help libraries identify and understand what standards exist, and how their contributions lead to successful accreditation and reaccreditation for their parent institutions. Additionally, this survey sought to identify how deeply ARL libraries are involved in the accreditation process at the institutional level. As libraries strive to establish their impact and value in higher education, this measure is one way to gauge how institutional leaders perceive their libraries’ contributions. This SPEC Kit includes examples of programmatic and regional accrediting agency reports from respondents and descriptions of the accreditation process.

This publication is available for purchase in both online and print versions. Download the spec-kit-purchase-options-2013.pdf  for complete pricing and purchase options information.

Link to the online SPEC Kit 330 on the ARL Digital Publications website.

This report analyzes salary data for all professional staff working in the 126 ARL member libraries during 2011-2012. Data are reported for 9,910 professional staff in the 115 university libraries and for 4,046 professional staff in the 11 non-university libraries.

This publication is available for purchase in both online and print versions. Download the arl-salary-survey-purchase-options-2013.pdf for complete pricing and purchase options information.

Link to the online ARL Annual Salary Survey 2011-2012 on the ARL Digital Publications website.

ARL Academic Law Library Statistics 2009–2010 presents data that describe collections, expenditures, personnel, and services in 74 law libraries at ARL member institutions in the US and Canada.

This publication is available for purchase in both online and print versions. Download the arl-statistics-purchase-options-2013.pdf  for complete pricing and purchase options information.

Link to the online ARL Academic Law Library Statistics 2009–2010 on the ARL Digital Publications website.

This webcast, held April 17, 2012, provides potential and current participants with vital information on the ClimateQUAL® service, a survey protocol capturing data on Organizational Climate and Diversity Assessment (OCDA). This one-hour webcast provides practical information for administering a survey, helps participants with interpreting the data and its analysis, and shares best practices in using the results. For more info, visit http://www.climatequal.org/.

ARL Academic Health Sciences Library Statistics 2009–2010 presents data that describe collections, expenditures, personnel, and services in 61 medical libraries at ARL member institutions in the US and Canada.

This webcast from February 14, 2012, provides potential and current LibQUAL+® participants with vital information on the LibQUAL+® service. This one-hour webcast provides practical information for administering a survey, helps participants with interpreting the data and its analysis, and shares best practices in using the results.Key members of the LibQUAL+® team, Martha Kyrillidou and David Green, hosted the webcast. Our guest presenters were:

• Sandra Phoenix, Executive Director of the HBCU Library Alliance,
• Carla Stoffle, Dean, University Libraries and Center for Creative Photography, University of Arizona, and
• Chestalene Pintozzi, Director of Project Management & Assessment, University of Arizona

This edition of the ARL Statistics describes the collections, staffing, expenditures, and service activities for the 125 members of the Association of Research Libraries (ARL) in fiscal year 2009–2010.

This publication is available for purchase in both online and print versions. Download the arl-statistics-purchase-options-2013.pdf  for complete pricing and purchase options information.

Link to the online ARL Statistics 2009-2010 on the ARL Digital Publications website.

This report analyzes salary data for all professional staff working in the 126 ARL member libraries during 2010–2011. Data are reported for 10,037 professional staff in the 115 university ARL libraries and for 3,709 professional staff in the 11 non-university ARL libraries.

This publication is available for purchase in both online and print versions. Download the arl-salary-survey-purchase-options-2013.pdf for complete pricing and purchase options information.

Link to the online ARL Annual Salary Survey 2010-2011 on the ARL Digital Publications website.

Steve Hiller et al., eds.
2011 | ISBN 1-59407-865-1 | EAN 9781594078651 | 778 pages
$200, plus shipping and handling (print or CD-ROM)

The third Library Assessment Conference offered in North America brought together more than 460 participants from 46 US states, 8 Canadian provinces, and 12 countries outside North America. The attendees—representing libraries, associations, library systems, and vendors—enjoyed a robust program offering presentations from more than 60 papers, 80 posters, and two full-day and four half-day workshops. The proceedings include both contributed papers as well as the keynote papers by:

Fred Heath (University of Texas)
Joe Matthews (JRM Consulting)
Danuta Nitecki (Drexel University)
Megan Oakleaf (Syracuse University)
Stephen Town (University of York, UK)
Charles Lowry (ARL)