ClimateQUAL

York, UK, © Mark Davis ARL is sponsoring a LibQUAL+ Exchange of Experience workshop on Monday, July 22, 2013, in conjunction with the 10th Northumbria International Conference on Performance Measurement in Libraries and Information Services, to be held in York, UK. The half-day event will feature opportunities for LibQUAL+ participants and other interested parties to share experiences and discuss strategic uses of assessment results. The program will also include an update on the first UK implementation of the ClimateQUAL survey.

This webcast, held April 17, 2012, provides potential and current participants with vital information on the ClimateQUAL® service, a survey protocol capturing data on Organizational Climate and Diversity Assessment (OCDA). This one-hour webcast provides practical information for administering a survey, helps participants with interpreting the data and its analysis, and shares best practices in using the results. For more info, visit http://www.climatequal.org/.