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Stephen Town, Martha Kyrillidou Honored for Outstanding Performance Measurement and Metrics Paper

stephen-town-and-martha-kyrillidouStephen Town, Martha Kyrillidou (left to right)Emerald Group Publishing has selected “Developing a Values Scorecard” by University of York (UK) Library’s Stephen Town and ARL’s Martha Kyrillidou as the Outstanding Paper of 2014 for the Performance Measurement and Metrics journal. In the paper, which is freely available to download, Town and Kyrillidou propose a value scorecard that can be used alongside the balanced scorecard to draw a more value-oriented picture of library strengths and impact. Emerald presented the award to Town and Kyrillidou at the Library Assessment Conference in Seattle today, August 5, 2014. For more information about the awards program, visit the Emerald Literati Network website.

 
 

LibValue: Success in Teaching and Research webcast

This webcast, recorded June 13, 2013, describes research examining faculty members' views on the value of scholarly collections in academic libraries. The presenters are Carol Tenopir, professor in the School of Information Sciences and director of the Center for Information and Communication Studies at the University of Tennessee, and Rachel Fleming-May, assistant professor in the School of Information Sciences at the University of Tennessee.

The LibValue project (http://libvalue.cci.utk.edu/) is a three-year study funded by the Institute of Museum and Library Services to define and measure ways in which libraries create value through teaching and learning, research, and social, professional, and public engagement. LibValue is a collaboration among the University of Tennessee, Knoxville; the University of Illinois at Urbana-Champaign Libraries; and the Association of Research Libraries, with partners at Syracuse University and Bryant University.

This is the fifth in a series of six free webcasts on LibValue to be held in 2013.

 
 

LibValue: Assessing the Value of E-books to Academic Libraries and Users webcast

This webcast, recorded April 18, 2013, describes research conducted at the University of Illinois at Urbana-Champaign on how libraries and library users value e-books. Presenters include Paula Kaufman, Dean of Libraries and University Librarian; Tina Chrzastowski, Chemistry Librarian and Professor of Library Administration; and Lynn Wiley, Head of Acquisitions and Associate Professor.

The LibValue project (http://libvalue.cci.utk.edu/) is a three-year study funded by the Institute of Museum and Library Services to define and measure ways in which libraries create value through teaching and learning, research, and social, professional, and public engagement. LibValue is a collaboration among the University of Tennessee, Knoxville; the University of Illinois at Urbana-Champaign Libraries; and the Association of Research Libraries, with partners at Syracuse University and Bryant University.

This is the third in a series of six free webcasts on LibValue to be held in 2013.

 
 

LibValue: Undergraduate Student Success webcast

This webcast from Feb. 14, 2013, describes LibValue research conducted at the University of Tennessee assessing to the library's role in undergraduate student success. Presenters include Rachel Fleming-May, Assistant Professor, University of Tennessee School of Information Sciences; Regina Mays, Assistant Professor and Assessment Librarian, University of Tennessee Libraries; and Teresa Walker, Associate Professor and Head, Integrated User Services, University of Tennessee Libraries.

The LibValue project (http://libvalue.cci.utk.edu/) is a three-year study funded by the Institute of Museum and Library Services to define and measure ways in which libraries create value through teaching and learning, research, and social, professional, and public engagement. LibValue is a collaboration among the University of Tennessee, Knoxville; the University of Illinois at Urbana-Champaign Libraries; and the Association of Research Libraries, with partners at Syracuse University and Bryant University.

This is the first in a series of six free webcasts on LibValue to be held in 2013.

 
 

LibValue Webcast Series Available on YouTube

LibValue webcast series on YouTubeVideos of six webcasts about assessing library value are available on ARL’s YouTube channel. The webcasts highlight results from the LibValue project, a three-year study funded by the Institute of Museum and Library Services to define and measure ways in which academic libraries create value through research; teaching and learning; and social, professional, and public engagement.

 
 

LibValue: Digitized Special Collections webcast

This webcast, recorded August 15, 2013, describes how contingent valuation and Google Analytics can be used to measure the value of digitized special collections. The presenters are Ken Wise, associate professor, University of Tennessee Libraries; Gayle Baker, professor and electronic resources coordinator, University of Tennessee Libraries; and Martha Kyrillidou, senior director of statistics and service quality programs, ARL.

The LibValue project (http://libvalue.cci.utk.edu/) is a three-year study funded by the Institute of Museum and Library Services to define and measure ways in which libraries create value through teaching and learning, research, and social, professional, and public engagement. LibValue is a collaboration among the University of Tennessee, Knoxville; the University of Illinois at Urbana-Champaign Libraries; and the Association of Research Libraries, with partners at Syracuse University and Bryant University.

This is the final in a series of six free webcasts on LibValue to be held in 2013.

 
 

LibValue: Comprehensive Approaches to Defining Library Value webcast

This webcast, recorded May 9, 2013, provides a broad overview of methods used to estimate value in academic libraries and describes a study that calculated return on investment at the Syracuse University Library in 2010-2011. The presenter is Bruce Kingma, Professor in the School of Information Sciences and Whitman School of Management at Syracuse University.

The LibValue project (http://libvalue.cci.utk.edu/) is a three-year study funded by the Institute of Museum and Library Services to define and measure ways in which libraries create value through teaching and learning, research, and social, professional, and public engagement. LibValue is a collaboration among the University of Tennessee, Knoxville; the University of Illinois at Urbana-Champaign Libraries; and the Association of Research Libraries, with partners at Syracuse University and Bryant University.

This is the fourth in a series of six free webcasts on LibValue to be held in 2013.

 
 

LibValue: Value of Commons Spaces webcast

This webcast, recorded March 21, 2013, describes research conducted at the University of Tennessee on the value of the information commons. Presenters include Steven Smith, Professor and Dean of Libraries; Gayle Baker, Professor and Electronic Resources Coordinator; and Teresa Walker, Associate Professor and Head of Integrated User Services.

The LibValue project (http://libvalue.cci.utk.edu/) is a three-year study funded by the Institute of Museum and Library Services to define and measure ways in which libraries create value through teaching and learning, research, and social, professional, and public engagement. LibValue is a collaboration among the University of Tennessee, Knoxville; the University of Illinois at Urbana-Champaign Libraries; and the Association of Research Libraries, with partners at Syracuse University and Bryant University.

This is the second in a series of six free webcasts on LibValue to be held in 2013.

 
 

Research Library Issues, no. 271 (Aug. 2010): Special Issue on Value in Libraries: Assessing Organizational Performance

RLI issue 271 includes:

  • Library Value May Be Proven, If Not Self-Evident
  • A Decade of Assessment at a Research-Extensive University Library Using LibQUAL+®
  • LibQUAL+® and the “Library as Place” at the University of Glasgow
  • Service Quality Assessment with LibQUAL+® in Challenging Times: LibQUAL+® at Cranfield University
  • ARL Profiles: Qualitative Descriptions of Research Libraries in the Early 21st Century
  • The ARL Library Scorecard Pilot: Using the Balanced Scorecard in Research Libraries
  • Lib-Value: Measuring Value and Return on Investment of Academic Libraries
  • The Value of Electronic Resources: Measuring the Impact of Networked Electronic Services (MINES for Libraries®) at the Ontario Council of University Libraries
 
 

LibValue Webcast on Digitized Special Collections: Video Online

LibValue: Digitized Special Collections (video on YouTube)The video of the webcast “LibValue: Digitized Special Collections” presented on August 15 is now available on ARL's YouTube channel. This webcast describes how contingent valuation and Google Analytics can be used to measure the value of digitized special collections. The presenters are Ken Wise, associate professor, University of Tennessee Libraries; Gayle Baker, professor and electronic resources coordinator, University of Tennessee Libraries; and Martha Kyrillidou, senior director of statistics and service quality programs, ARL. Webcast slides (PDF) are also available for download. 

 
 
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