LibQUAL+

EBLIPFifteen articles about a range of assessment activities in academic libraries are featured in the latest issue of Evidence Based Library and Information Practice (EBLIP vol. 8, no. 2). An editorial by Martha Kyrillidou and Damon Jaggars summarizes the themes of these papers selected from the 2010 Library Assessment Conference proceedings.

image © Jordon CooperARL and the Canadian Association of Research Libraries (CARL) will sponsor a workshop on using evidence for assessment and evaluation as part of the Seventh International Evidence Based Library and Information Practice Conference (EBLIP 7) in Saskatoon, Saskatchewan, Canada. This preconference session will be held on Monday, July 15, 2013, from 8:30 a.m. to 12:00 p.m.

ARL will offer a workshop about acting on LibQUAL+ survey results, led by Martha Kyrillidou, ARL director of statistics and service quality programs; Lisa Hinchliffe, professor at the University of Illinois at Urbana-Champaign; and Raynna Bowlby, ARL consultant. “Using LibQUAL+® Effectively and Strategically” will be held over two half days, October 22–23, 2013, in conjunction with the Southeastern Library Assessment Conference in Atlanta, Georgia.

image © John SchniebelARL, LibQUAL+^®, and SPARC are offering several events at the American Library Association (ALA) Annual Conference to be held in Chicago this summer. Highlights include: 

ARL/LibQUAL+ Booth
Friday, June 28, 5:30 p.m.–Monday, July 01, 2:00 p.m.
(during exhibit hours)
McCormick Place Convention Center, Booth 528

York, UK, © Mark Davis ARL is sponsoring a LibQUAL+ Exchange of Experience workshop on Monday, July 22, 2013, in conjunction with the 10th Northumbria International Conference on Performance Measurement in Libraries and Information Services, to be held in York, UK. The half-day event will feature opportunities for LibQUAL+ participants and other interested parties to share experiences and discuss strategic uses of assessment results. The program will also include an update on the first UK implementation of the ClimateQUAL survey.

LibQUAL+ will award up to three institutions in-kind grants to participate in the 2014 LibQUAL+ survey, with a goal of offering one grant for every 50 libraries registered. This will be the ninth year LibQUAL+ has sponsored an in-kind grant program. There are two application deadlines for the 2014 grant program: June 14, 2013, and December 13, 2013. (The early deadline allows the LibQUAL+ team to plan for translations in new languages with an adequate planning cycle.)

image © David Paul OhmerARL and the Canadian Association of Research Libraries (CARL) are pleased to announce the participants in the 2013 Service Quality Evaluation Academy, to be held March 11–15 in New Orleans, Louisiana. The academy is an intensive five-day program cosponsored by ARL and CARL that focuses on introductory qualitative and quantitative methods for collecting and analyzing library service quality data. It is designed for librarians across library types and organizational structures who have a strong commitment to service quality assessment efforts. A talented group of colleagues are in the 2013 class:

LibQUAL+ is pleased to announce that three libraries have been selected to receive in-kind grants in 2013. The selection of grantees was based on financial need, contribution to the growth of LibQUAL+, and potential for surfacing best practices in the area of library service improvements.

LibQUAL+ is pleased to announce the opening of registration for 2013. With an ever-expanding community composed of libraries from over 25 countries around the world, now is the time to kick-start your assessment with the capability to benchmark with more than a million completed surveys.

This webcast from February 14, 2012, provides potential and current LibQUAL+® participants with vital information on the LibQUAL+® service. This one-hour webcast provides practical information for administering a survey, helps participants with interpreting the data and its analysis, and shares best practices in using the results.Key members of the LibQUAL+® team, Martha Kyrillidou and David Green, hosted the webcast. Our guest presenters were:

• Sandra Phoenix, Executive Director of the HBCU Library Alliance,
• Carla Stoffle, Dean, University Libraries and Center for Creative Photography, University of Arizona, and
• Chestalene Pintozzi, Director of Project Management & Assessment, University of Arizona