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LibQUAL+

LibQUAL+® to Offer Training at ALA Midwinter Meeting in Philadelphia

independence-hall-philadelphiaimage © Wally GobetzLibQUAL+ will offer a series of free workshops for current and potential participants in conjunction with the American Library Association (ALA) Midwinter Meeting in Philadelphia, Pennsylvania, on Monday, January 27, 2014. 

 
 

Library Assessment Conference 2010 Papers Featured in EBLIP

eblip-journal-logoEBLIPFifteen articles about a range of assessment activities in academic libraries are featured in the latest issue of Evidence Based Library and Information Practice (EBLIP vol. 8, no. 2). An editorial by Martha Kyrillidou and Damon Jaggars summarizes the themes of these papers selected from the 2010 Library Assessment Conference proceedings.

 
 

Using LibQUAL+® and Other Evidence for Assessment, Evaluation, Resource Planning—ARL and CARL to Offer Workshop at EBLIP 7

u-saskatchewan-convocation-hallimage © Jordon CooperARL and the Canadian Association of Research Libraries (CARL) will sponsor a workshop on using evidence for assessment and evaluation as part of the Seventh International Evidence Based Library and Information Practice Conference (EBLIP 7) in Saskatoon, Saskatchewan, Canada. This preconference session will be held on Monday, July 15, 2013, from 8:30 a.m. to 12:00 p.m.

UPDATE: This workshop has been cancelled.

 
 

Using LibQUAL+® Effectively and Strategically: ARL to Offer Workshop Oct. 22–23 in Atlanta

libqual-arl-med-faculty-radar-chart-2012ARL will offer a workshop about acting on LibQUAL+ survey results, led by Martha Kyrillidou, ARL director of statistics and service quality programs; Lisa Hinchliffe, professor at the University of Illinois at Urbana-Champaign; and Raynna Bowlby, ARL consultant. “Using LibQUAL+® Effectively and Strategically” will be held over two half days, October 22–23, 2013, in conjunction with the Southeastern Library Assessment Conference in Atlanta, Georgia.

 
 

Research Library Issues, no. 271 (Aug. 2010): Special Issue on Value in Libraries: Assessing Organizational Performance

RLI issue 271 includes:

  • Library Value May Be Proven, If Not Self-Evident
  • A Decade of Assessment at a Research-Extensive University Library Using LibQUAL+®
  • LibQUAL+® and the “Library as Place” at the University of Glasgow
  • Service Quality Assessment with LibQUAL+® in Challenging Times: LibQUAL+® at Cranfield University
  • ARL Profiles: Qualitative Descriptions of Research Libraries in the Early 21st Century
  • The ARL Library Scorecard Pilot: Using the Balanced Scorecard in Research Libraries
  • Lib-Value: Measuring Value and Return on Investment of Academic Libraries
  • The Value of Electronic Resources: Measuring the Impact of Networked Electronic Services (MINES for Libraries®) at the Ontario Council of University Libraries
 
 
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