Presented at the 164th ARL Membership Meeting, May 2014, in Columbus, Ohio, by Rebecca Graham
Countries of LibQUAL+ARL invites libraries to join the global assessment community of LibQUAL+ by registering for the 2015 LibQUAL+ survey.
LibQUAL+ is a suite of services that libraries use to solicit, track, understand, and act upon users’ opinions of service quality. The program’s centerpiece is a rigorously tested web survey paired with training that helps libraries assess and improve library services, change organizational culture, and market the library.
SPECARL is seeking proposals for 2015 SPEC survey topics. For 40 years ARL has gathered and disseminated data through the SPEC survey program to assist libraries in the continuous improvement of their management systems. Each year, ARL works with librarians in the US and Canada to develop surveys of the ARL membership on strategic topics related to research library policies and practices. (Survey authors do not need to work at an ARL member library, but only ARL libraries are surveyed.)
In this webcast, recorded September 10, 2013, Brian Keith of the University of Florida Libraries explains how his institution used data from the ARL Salary Survey to implement an internally and externally equitable salary structure for faculty librarians. He is introduced by Judy Ruttenberg of ARL, who provides an overview of the Transforming Research Libraries program.
This is the third in a series of four webcasts illustrating effective uses of data from the ARL Annual Salary Survey, which reports salaries for more than 12,000 professional positions in ARL libraries in the United States and Canada.
“Statistical Analysis of Library Budgets” by Brian Keith (PDF)Helping ARL member library staff understand their libraries’ budgets and make the case for their libraries is an important function of the data ARL collects. Brian Keith, associate dean for administrative services and faculty affairs at the University of Florida, demonstrated this in his presentation, “Statistical Analysis of Library Budgets” (PDF), at the ARL Survey Coordinators and SPEC Liaisons Meeting on January 24, 2014, in Philadelphia.
image © Julian BurgessARL invites participation in the ClimateQUAL survey in 2014–2015. The online survey collects information about: (a) library staff perceptions of the organization’s commitment to the principles of diversity, (b) staff perceptions of organizational policies and procedures, and (c) staff attitudes. The survey addresses such issues as diversity, teamwork, learning, fairness, current managerial practices, and staff attitudes and beliefs.
This 2004 ARL study by Mary Jackson, with Bruce Kingma and Tom Delaney, collects and analyzes current data on the performance of mediated and user-initiated (unmediated) ILL/DD services. The study also identifies and describes characteristics of low-cost, high-performing, mediated and user-initiated ILL/DD operations to assist ILL managers to improve their own operations.
Full text available via the Internet Archive:
This webcast, recorded November 5, 2013, focuses on the enormous staffing changes occurring in research libraries, in terms of both demographics and demand for skills. The presenters are Mark Puente, director of diversity and leadership programs at the Association of Research Libraries, and Stanley Wilder, university librarian at the University of North Carolina Charlotte.
This is the last in a series of four webcasts illustrating effective uses of data from the ARL Annual Salary Survey, which reports salaries for more than 12,000 professional positions in ARL libraries in the United States and Canada.
This SPEC Kit investigates the current state of both innovation and R&D in research library organizations. It examines what outward-facing commitments libraries have made to innovation and R&D, and what foundations are in place to support these activities. It asked who is involved in innovative activities, how libraries organize themselves to create, support, and sustain innovation, and how they measure the resulting outcomes. It also collected data on which research libraries support R&D, at what level, for what purposes, and how these activities are organized, funded, and assessed. The SPEC Kit includes examples of strategic plans and other documents that describe library support for innovation and research and development activities, organization charts, descriptions of research awards, and job descriptions of staff responsible for innovation and R&D.
This publication is available for purchase in both print and online versions. Download the spec-kit-purchase-options-2013.pdf for complete pricing and purchase options information.
Link to the online SPEC Kit 339 on the ARL Digital Publications website.
Research Library Issues (RLI) no. 283 is a special issue on aligning, integrating, and mainstreaming special collections into broader library operations, guest edited by ARL visiting program officer Lisa Carter of the Ohio State University.
RLI 283 includes:
- Special at the Core: Aligning, Integrating, and Mainstreaming Special Collections in the Research Library
Lisa R. Carter, Ohio State University
- Patron-Driven Acquisitions and the Development of Research Collections: The Case of the Portuguese Canadian History Project
Michael B. Moir, York University
- “There’s a Great Future in Plastics”: Mainstreaming a Special Collection
Sean Quimby, Syracuse University
- Integrating Special Collections into the Composition Classroom: A Case Study of Collaborative Digital Curriculum
Matthew Vetter and Sara Harrington, Ohio University
- The Eaton Collection and UC Riverside Libraries: A Study in Driving Alignment
Ruth M. Jackson, University of California, Riverside
- The Confluence of Collections at Johns Hopkins’s Sheridan Libraries
Liz Mengel, Johns Hopkins University
- Metastatic Metadata: Transferring Digital Skills and Digital Comfort at UMass Amherst
Robert S. Cox, Danielle Kovacs, Rebecca Reznick-Zellen, Aaron Rubinstein, and Jeremy Smith, University of Massachusetts Amherst