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SPEC Kit 327: Reconfiguring Service Delivery (December 2011)

SPEC Kit 327 investigates whether and how ARL member libraries have reconfigured staffed service delivery points in the main library and in any branches that report to the main library. It explores whether service points and/or branches have been added, closed, or consolidated; the drivers for those decisions; the impacts on staff; the changes in delivery methods; and whether there have been any collaborations with other institutions or consortia, or outsourcing of service delivery. It also explores user involvement in the planning for service changes and whether the effectiveness of new service configurations has been assessed. The survey used a case study approach to reveal developing patterns, unique applications, and anticipated changes in the physical or organizational arrangement of service delivery that may be widely adaptable in other libraries so that they can continue to be the primary information providers for their constituents. This SPEC Kit includes documentation from respondents that describes the service philosophy, services offered, planning process, and communications about service changes. Also included are floorplans and images of redesigned spaces.

This publication is available for purchase in both online and print versions. Download the spec-kit-purchase-options-2013.pdf  for complete pricing and purchase options information.

Link to the online SPEC Kit 327 on the ARL Digital Publications website.

 
 

SPEC Kit 326: Digital Humanities (November 2011)

SPEC Kit 326 provides a snapshot of research library experiences with digital scholarship centers or services that support the humanities (e.g., history, art, music, film, literature, philosophy, religion, etc.) and the benefits and challenges of hosting them. The survey asked ARL libraries about the organization of these services, how they are staffed and funded, what services they offer and to whom, what technical infrastructure is provided, whether the library manages or archives the digital resources produced, and how services are assessed, among other questions. This SPEC Kit includes documentation from respondents that describes the mission or purpose of digital humanities centers, the services offered, policies and procedures, examples of digital projects, fellowship and grant opportunities, promotional materials, and repositories for digital projects.

This publication is available for purchase in both online and print versions. Download the spec-kit-purchase-options-2013.pdf  for complete pricing and purchase options information.

Link to the online SPEC Kit 326 on the ARL Digital Publications website.

 
 

SPEC Kit 325: Digital Preservation (October 2011)

SPEC Kit 325 explores the strategies that ARL member institutions use to protect evolving research collections and the roles and responsibilities of stakeholders. The survey asked ARL libraries about their digital content, their strategies for preserving that content, and the staff, time, and funding they currently devote to digital preservation. It also asked each responding library to compare its digital preservation activities of three years ago to current activities and project three years into the future. In addition, to better understand the roles of research libraries in the emergent field of digital curation, the survey sought to identify issues that are and are not being addressed through current practices and policies. This SPEC Kit includes documentation from respondents that describes policies, procedures, and guidelines for digital preservation, cooperative agreements, job descriptions, and data management services.

This publication is available for purchase in both online and print versions. Download the spec-kit-purchase-options-2013.pdf  for complete pricing and purchase options information.

Link to the online SPEC Kit 325 on the ARL Digital Publications website.

 
 

Research Library Issues, no. 276 (Sept. 2011)

RLI issue 276 includes:

  • Ahead of the Storm: Research Libraries and the Future of the Research University
  • Collecting Small Data
  • Copyfraud and Classroom Performance Rights: Two Common Bogus Copyright Claims
 
 

SPEC Kit 324: Collecting Global Resources (September 2011)

SPEC Kit 324 explores the trends, practices, and challenges in collecting global resources in North American research libraries at a time of political and economic change, on the one hand, and of significant change in scholarly communication and collection management strategies, on the other. It covers global resources collections (including an overview of expenditures, collecting trends, sources of funding, and acquisition strategies), staff and organizational structure, preservation strategies, and discovery, public service, and outreach. It includes documentation from respondents that describes print and digital global collections, collection development policies, examples of research guides, and organization charts.

This publication is available for purchase in both online and print versions. Download the spec-kit-purchase-options-2013.pdf  for complete pricing and purchase options information.

Link to the online SPEC Kit 324 on the ARL Digital Publications website.

 
 

SPEC Kit 323: Socializing New Hires (August 2011)

SPEC Kit 323 investigates the progress made in ARL member organizations to establish or enhance socialization programs and activities (such as orientation programs, mentoring, residency appointments, and staff development sessions directed at organizational acculturation) for all newly hired, paid employees. It explores the availability and types of programs, activities, and resources currently offered in ARL institutions; staff involved in designing and coordinating socialization programs and activities; goals and budget for socialization programs; length of participation in programs and activities; evaluation and assessment of programs; and benefits of socialization programs, activities and resources. It includes documentation from respondents that describes orientation, mentoring, and peer socialization programs, and provides examples of orientation websites, orientation/socialization checklists, program evaluation methods, and staff development resources.

This publication is available for purchase in both online and print versions. Download the spec-kit-purchase-options-2013.pdf  for complete pricing and purchase options information.

Link to the online SPEC Kit 323 on the ARL Digital Publications website.

 
 

SPEC Kit 322: Library User Experience (July 2011)

SPEC Kit 322 explores recent and planned user experience activities at ARL member libraries and the impact these efforts have on helping the libraries transform to meet evolving user needs. The survey elicited examples of successful user experience activities to serve as benchmarks for libraries looking to create or expand efforts in this area. It also explored whether libraries have created positions or entire departments focused on user engagement and the user experience. This SPEC Kit includes documentation from respondents that describe user experience planning and organization, specific projects, how volunteers are recruited, the role of advisory boards, and job requirements for user experience coordinators, among others.

This publication is available for purchase in both online and print versions. Download the spec-kit-purchase-options-2013.pdf  for complete pricing and purchase options information.

Link to the online SPEC Kit 322 on the ARL Digital Publications website.

 
         

New Roles, New Expertise, New Hiring Practices (A. French)

Amanda French, THATCamp Coordinator and Research Assistant Proferssor, Roy Rosenzweig Center for History and New Media, George Mason University

pdf 2012-hrsym-pres-french-a-.pdf

 
 

SPEC Kit 321: Services for Users with Disabilities (December 2010)

SPEC Kit 321 explores what services are being provided and how users are made aware of them; what assistive technologies are being offered today and who maintains them; which library staff have responsibility for providing services and how are they trained; and what service policies and procedures are in place for users with disabilities. It includes documentation from respondents that describe the services offered, the assistive technology that is available, service policies, user needs assessment, staff training materials, and job requirements for service coordinators.

This publication is available for purchase in both online and print versions. Download the spec-kit-purchase-options-2013.pdf  for complete pricing and purchase options information.

Link to the online SPEC Kit 321 on the ARL Digital Publications website.

 
 

SPEC Kit 320: Core Benefits (November 2010)

SPEC Kit 320 explores the core employment benefits of retirement, and life, health, and other insurance —benefits that are typically decided by the parent institution and often have significant governmental regulation. It includes documentation from respondents that describe the benefits offered to library staff, provide details about retirement plans and life and health insurance options, and describe job requirements for staff who administer benefits programs.

This publication is available for purchase in both online and print versions. Download the spec-kit-purchase-options-2013.pdf  for complete pricing and purchase options information.

Link to the online SPEC Kit 320 on the ARL Digital Publications website.

 
       

SPEC Kit 319: Diversity Plans and Programs (October 2010)

SPEC Kit 319 explores what progress has been made in ARL member libraries to recruit and retain a diverse workforce; the strategies they use to increase the number of ethnically/culturally diverse librarians in the profession and in their libraries; the elements of programs that successfully support an inclusive workplace; the people, groups, and/or committees responsible for overseeing the programs; and how libraries are assessing the effectiveness and success of such programs. It includes documentation from respondents in the form of diversity statements, diversity plans, and descriptions of diversity and recruitment programs.

This publication is available for purchase in both online and print versions. Download the spec-kit-purchase-options-2013.pdf  for complete pricing and purchase options information.

Link to the online SPEC Kit 319

 
 

SPEC Kit 318: Impact Measures in Research Libraries (September 2010)

SPEC Kit 318 explores the tools and methods libraries use to gauge the difference they make for their user community, the topics assessment practitioners probe and the results they obtain, the effects of impact assessment, and whether institutions that publicize positive impact evidence see a difference in the level of financial or political support from their parent institutions. It includes documentation from respondents in the form of impact assessment goals, user surveys, and calculations of library value.

This publication is available for purchase in both online and print versions. Download the spec-kit-purchase-options-2013.pdf  for complete pricing and purchase options information.

Link to the online SPEC Kit 318 on the ARL Digital Publications website.

 
 

SPEC Kit 317: Special Collections Engagement (August 2010)

SPEC Kit 317 examines exhibits, events, instruction, and other activities that are targeted to engage students, faculty, and other scholars/researchers with special collections for research and education. It investigates who coordinates these activities, where they are held, how they are promoted, and how they are evaluated. It includes documentation from respondents in the form of policies and procedures, class request procedures, descriptions of class assignments and resources, job descriptions, and exhibit and event promotional methods.

This publication is available for purchase in both online and print versions. Download the spec-kit-purchase-options-2013.pdf  for complete pricing and purchase options information.

Link to the online SPEC Kit 317 on the ARL Digital Publications website.

 
 

SPEC Kit 316: Evaluating E-resources (July 2010)

SPEC Kit 316 re-examines the ways in which ARL member libraries have (re)structured themselves to identify the availability of new e-resources in the market; evaluate them as candidates for acquisition; decide to acquire/purchase the e-resources; evaluate them prior to their renewal to determine their continued utility; and publicize or market the new e-resources. Nearly identical questions were posed regarding purchases/licensing by consortia and by individual libraries, enabling comparisons in process to be made. This SPEC Kit includes documentation from respondents in the form of e-resource selection policies, e-resource request and evaluation procedures, descriptions of library and consortia e-resource selectors, job descriptions, and promotional methods.

This publication is available for purchase in both online and print versions. Download the spec-kit-purchase-options-2013.pdf  for complete pricing and purchase options information.

Link to the online SPEC Kit 316 on the ARL Digital Publications website.

 
   

Membership Meeting 2010 (Spring): Globalization of Higher Education and Research Libraries: Introduction

Presented at the 156th ARL Membership Meeting, April 2010. Introduction of keynote speaker, Provost Phyllis Wise, University of Washington by Betsy Wilson, Dean of University of Washington Libraries.

pdf mm10sp-wilson.pdf

 
       

Fall Forum 2010: Organizational Change: What We've Learned

Presented at the ARL/CNI Fall Forum, "Achieving Strategic Change in Research Libraries," October 2010.

pdf ff10-stoffle.pdf

 
       
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