Head of Library Application Support

Reporting to the Director of Application Management & Infrastructure (Library), the Head of Library Application Support (Head/LAS) is a key systems and managerial position with responsibility for a 6-member department focused on providing high-quality, robust systems that facilitate search, discovery, and delivery of library services and resources to the entire Emory university campus. Heading a department that provides services to all libraries of Emory University, this enterprise-wide department is a key component of Emory’s newly integrated information technology-library ecosystem. The Head of Library Application Support contributes to the continuous improvement, extension, and integration of the Library’s various systems and increasingly sophisticated search tools, including the Library catalog, discovery layer, Library website, ERM, knowledge base management, institutional repository, and other digital delivery platforms in support of faculty and student teaching and learning and research and scholarship. Primary responsibilities for the Head of Library Application Support include: • Serves as the primary systems librarian and expert in library systems for the Emory University Libraries and works collaboratively with all library directors and a wide range of libraries and units to support the discoverability of library resources in both the physical and digital realms. • Provides leadership and management for Library Application Support Department of the Emory Libraries, a department that is responsible for a suite of services and technologies related to search, discovery, and delivery of library resources. Serves as department head with programmatic responsibility for functional areas. Supervises 6 FTE direct reports (librarians, IT professionals, and staff) including software engineers and designer/engineers, usability and assessment specialists, metadata specialists and library specialists. • Manages core library systems including integrated library system (ExLibris) as well as search and discovery (PRIMO) ensuring successful delivery of integrated services that provide seamless user access to resources in the OPAC, databases, and institutional repositories such as OpenEmory and to services for interlibrary loan and document delivery.

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