Head, Collection Access Section

We are seeking candidates for Head, Collection Access Section. Visit: Careers @ NLM to discover more information about our mission, our dynamic team and what it is like to work at the world’s largest biomedical library, located on the NIH campus in Bethesda, MD. Please contact Martha Fishel, Chief, Public Services Division at 301.496.5501 or fishelm@mail.nlm.nih.gov with questions regarding either opening. The Head of the Collection Access Section is responsible for: • Managing NLM’s offsite document delivery operations including all associated contract activity; • Managing NLM Onsite document delivery services to patrons in the main Reading Room, including oversight of contract activity to support patron copying and printing; • Overseeing the development of DOCLINE, NLM’s automated request routing and order referral system for medical libraries; • Managing an automated document request monitoring and delivery system for NLM’s interlibrary loan activity (Relais); • Managing customer services operations for referred inquiries regarding DOCLINE, interlibrary loan and onsite collection access services; and • Assisting in testing new NLM products and services that affect circulation, bibliographic searching, interlibrary loan and document delivery. See Announcement: NIH-NLM-DE-14-987316 (Head, Collection Access Section) https://www.usajobs.gov/GetJob/ViewDetails/354635400

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