Association of Research Libraries (ARL®)

Tom Wall is Associate University Librarian and Director of Public Services, Duke University. Tom came to Duke from the University of Pittsburgh where he had been the head of Public Services at the Hillman Library since 1996. At the University of Pittsburgh, Tom taught in the departments of library science and information science. In his position in the Perkins Library system, he administers Access Services, Document Delivery Services, the Reference Department, the Public Documents and Maps Department, the engineering and science libraries, the off-site facility, as well as the libraries on the East Campus. In addition to overseeing all public service activities of these Perkins departments and libraries, he gives particular attention to the "ubiquitous" information commons, the library instruction program, and the development of interdisciplinary library services and spaces. He works collaboratively with the library's Center for Instructional Technology on projects to incorporate technology creatively into the curriculum. Quality assessment remains one of Tom's top priorities. Tom holds a PhD from the University of Pittsburgh in library and information science, an MSLS from University of North Carolina at Chapel Hill, and an MA in philosophy from Duquesne University. He is married (Mary) and has three children: Olia (13), Davis (10), and Eva (3).