 |
|
LibQUAL+(TM) is a suite of services that libraries use to solicit, track, understand, and act upon users’ opinions of service quality. These services are offered to the library community by the Association of Research Libraries (ARL). The program’s centerpiece is a rigorously tested Web-based survey bundled with training that helps libraries assess and improve library services, change organizational culture, and market the library. The goals of LibQUAL+(TM) are to:
- Foster a culture of excellence in providing library service
- Help libraries better understand user perceptions of library service quality
- Collect and interpret library user feedback systematically over time
- Provide libraries with comparable assessment information from peer institutions
- Identify best practices in library service
- Enhance library staff members' analytical skills for interpreting and acting on data
more...
The LibQUAL+(TM) project was supported in part by a grant from the U.S. Department of Education's Fund for the Improvement of Postsecondary Education (FIPSE) from 2001-2003. Funding to develop a similar protocol for digital libraries is currently provided by NSDL/NSF through August 2004. LibQUAL+(TM), a partnership between ARL and Texas A&M University, is one of the ARL New Measures Initiatives managed as part of the ARL Statistics and Measurement Program.
Posted by MaShana A. Davis, at 1:36 PM, 10/1/2008
Registration for the 2008 survey closed on August 31, 2008. If you would like to participate in the 2009 survey, register online at http://www.libqual.org/Register/index.cfm.
2009 Deadlines
2009 Session I: January 15th —May 30th
*Last day to register is May 1st*
2009 Session II: July 1st —December 9th
*Last day to register is August 31st*
Posted by MaShana A. Davis, at 4:04 PM, 5/27/2008
Use this online form to request free LibQUAL+(TM) publications, training materials, and other educational items.
Posted at:12:00 PM, 10/3/2007
For the fourth year, LibQUAL+® is sponsoring an in-kind grant program for participants in the 2009 LibQUAL+® survey. A total of up to five institutions will be awarded grants to participate in the 2009 survey. Our goal is to offer one grant for every 50 registered libraries.
Two application deadlines: June 13, 2008 and December 15, 2008.
More News...
Dates: 1/5/2009 - 1/9/2009
Site: University of North Carolina at Chapel Hill Location: Chapel Hill, NC
This five-day workshop will explore XML with a specific focus on fundamentals of design, markup, and use. Participants will use XML and related technologies in the creation of a prototype digital publication. In addition, the University of North Carolina at Chapel Hill Libraries will host a reception and tour of their new Carolina Digital Library and Archive.
Registration deadline December 1, 2008.
Dates: 1/24/2009 - 1/25/2009
Conference: ALA Midwinter Meeting Site: Colorado Convention Center Location: Denver, CO
The LibQUAL+® Team will be available for individual consultations at our Colorado Convention Center booth (Booth #2152) on January 24-25, 2009 at 10:30am-3:30pm.
Date: 1/26/2009
Conference: ALA Midwinter Meeting Site: Curtis Hotel, 1405 Curtis Street, room TBA Location: Denver, CO
LibQUAL+® Survey Introduction, 8:30 am - 10:00 am
LibQUAL+® Survey Administration, 10:30 am - 1:30 pm
LibQUAL+® Survey Results, 2:00 pm - 4:30 pm
This is a set workshops designed to provide potential and current participants with vital information to aid in the survey process. Each workshop covers a variety of topics including the history of LibQUAL+®, developing objectives and goals for administering the survey, marketing your survey, survey process via the LibQUAL+® Web site, analyzing survey results, and much more! For more information about these events, see LibQUAL+® Training Programs.
Dates: 3/16/2009 - 3/20/2009
Site: Hotel Monteleone Location: New Orleans, LA
The Academy is an intensive five-day program focusing on qualitative and quantitative methods for collecting and analyzing library service quality data. The program emphasizes basic concepts and skills in measurement and data analysis that will be applicable to service quality evaluations. The Academy is designed for librarians across library types and organizational structures, with a strong commitment to service quality assessment efforts.
Interested individuals are welcome to submit an application before the deadline of January 5, 2009.
More Events...
Highlights in this issue: Survey information 2008-2009; Events: 2009 ALA Midwinter Meeting in Denver, CO; Spotlight On: Northeastern University; Library Assessment Corner: Plans for the 2010 Library Assessment Conference and LibQUAL+® Publications: Papers, Posters, & Presentations; and more!.
Martha Kyrillidou, Presented at PALCI conference call, October 24, 2008.
Prepared by Gary Roebuck, MaShana Davis and Martha Kyrillidou, "LibQUAL+(R) in the Sciences" highlights data captured by faculty, graduate students and undergraduates in the Science/Math, Engineering/Computer Science and Health Science Disciplines across 302 libraries (53 of them ARL libraries). Prepared for the ARL/CNI Forum on "Reinventing Science Librarianship: Models for the Future," October 16–17, 2008.
Martha Kyrillidou, Colleen Cook, Bruce Thompson, Presented at the 17th Greek Academic Libraries Conference, Ioannina, Greece, September 24, 2008.
Colleen Cook, Presented at the 17th Greek Academic Libraries Conference, Ioannina, Greece, September 24, 2008.
More Publications...
|
|
