For immediate release:
December 9, 2009
For more information, contact:
Selena Killick
Cranfield University
+44 (0) 1793 785561
s.a.killick@cranfield.ac.uk
David Green
Association of Research Libraries
202-296-2296
david@arl.org
Washington, DC--The LibQUAL+® team is pleased to announce the Introduction to LibQUAL+® training event in London, England.
Colleagues are welcome to attend an introductory session to LibQUAL+® being held at the Regent Street campus of the University of Westminster, London. We are very grateful to the University of Westminster for agreeing to host this meeting again.
The LibQUAL+® Introduction session provides both future prospective participants and those new to the LibQUAL+® survey administration with information on the project's development and origins, as well as basic practical information for administering the survey at your library. [This session is required for new LibQUAL+® survey administrators participating in 2010.]
Topics will include:
Date: 5th February 2010
Time: 10:00 a.m.–4:00 p.m.
Location: Regent Boardroom, 309 Regent Street, University of Westminster, London, England
Register: http://www.libqual.org/events by 22nd January 2010
The event is free of charge.
LibQUAL+® is a suite of services that libraries use to solicit, track, understand, and act upon users’ opinions of service quality. These services are offered to the library community by the Association of Research Libraries. The program’s centerpiece is a rigorously tested Web-based survey bundled with training that helps libraries assess and improve library services, change organizational culture, and market the library. LibQUAL+® is located on the Web at http://www.libqual.org/.
The Association of Research Libraries (ARL) is a nonprofit organization of 124 research libraries in North America. Its mission is to influence the changing environment of scholarly communication and the public policies that affect research libraries and the diverse communities they serve. ARL pursues this mission by advancing the goals of its member research libraries, providing leadership in public and information policy to the scholarly and higher education communities, fostering the exchange of ideas and expertise, facilitating the emergence of new roles for research libraries, and shaping a future environment that leverages its interests with those of allied organizations. ARL is on the Web at http://www.arl.org/.