For immediate release:
October 18, 2010
For more information, contact:
David Green
Association of Research Libraries
202-296-2296
libqual@arl.org
Washington DC—In the midst a successful 2010—including the launching of a new and improved platform that offers a major enhancement to the protocol, a feature called “LibQUAL+® Lite”—LibQUAL+® announces the opening of registration for 2011.
LibQUAL+® Lite is a shorter version of the survey that takes less time to fill in. The Lite protocol uses item sampling methods to (a) gather data on all 22 LibQUAL+® core items, while (b) only requiring given individual users to respond to a subset of the 22 core questions.
We also introduced a new fee structure in 2010 with two important features. First, we froze the standard base fee for the LibQUAL+® survey implementation, which carries over to 2011. Second, we implemented a fee structure that offers the LibQUAL+® survey to you for less on an annual and biennial basis. The pricing rewards periodic, structured participation, and encourages libraries to make participation decisions strategically, rather than on an ad hoc, one-time basis.
To register, visit http://www.libqual.org/. If your institution participated in 2010, your 2011 fee will be only $2,200. For all others, the standard fee of $3,200 applies. With registration, you will receive access to a rich array of assessment resources, free training, and timely delivery of your survey results.
Free training will be offered on Monday, January 10, 2011, in San Diego, California, in conjunction with the American Library Association Midwinter Meeting. To register for the training modules, visit http://www.libqual.org/events.
LibQUAL+® is a suite of services that libraries use to solicit, track, understand, and act upon users’ opinions of service quality. These services are offered to the library community by the Association of Research Libraries (ARL). The program’s centerpiece is a rigorously tested Web-based survey bundled with training that helps libraries assess and improve library services, change organizational culture, and market the library. LibQUAL+® is located on the web at http://www.libqual.org/.
The Association of Research Libraries (ARL) is a nonprofit organization of 125 research libraries in North America. Its mission is to influence the changing environment of scholarly communication and the public policies that affect research libraries and the diverse communities they serve. ARL pursues this mission by advancing the goals of its member research libraries, providing leadership in public and information policy to the scholarly and higher education communities, fostering the exchange of ideas and expertise, facilitating the emergence of new roles for research libraries, and shaping a future environment that leverages its interests with those of allied organizations. ARL is on the web at http://www.arl.org/.