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Announcing the LibQUAL+® Membership Subscription

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For immediate release:
June 20, 2011

For more information, contact:
David Green
Association of Research Libraries
202-296-2296
libqual@arl.org

Announcing the LibQUAL+® Membership Subscription

Annual access to full service Data Repository and Analytics

Washington DC—LibQUAL+® is now offering a Membership Subscription, which provides access to the full Data Repository and Analytics tools. Responding to the demand for access to the results for all the years even if a library does not implement the LibQUAL+® survey in a specific year, we now offer to you full access to the Data Repository based on an annual membership subscription.

The Data Repository is an archive of all past participating institutions’ Results Notebooks (LibQUAL+®’s own analysis of results) and Data Summaries, as well as all consortium Results Notebooks. This invaluable benchmarking information is categorized by year, and offers approximately 2,300 reports since 2000. The $1,000 Membership Subscription fee gives you access to all the years of analysis and will support the development of future Analytics modules to facilitate interactive analysis of the rich LibQUAL+® dataset.

LibQUAL+® Analytics is an interactive tool that allows dynamic creation of institution-specific charts and tables for different subgroups and across different survey years. There are currently two modules of analysis available – Institution Explorer and Longitudinal Analysis – with more in production. The first two modules will continue to be available to all participants, but the Membership Subscription will provide access to additional modules including ability to benchmark at the question level and across peer groups. Most important, subscribers provide LibQUAL+® with the vital support that ensures the sustainability of a robust tool that libraries use to articulate their value proposition and demonstrate the library impact on the life of their users during transformative times.

Institutions with LibQUAL+® accounts can register for the LibQUAL+® Membership Subscription at: http://www.libqual.org/SubscriptionRegistration.aspx.

For further information and questions, please contact us at libqual@arl.org.


LibQUAL+® is a suite of services that libraries use to solicit, track, understand, and act upon users’ opinions of service quality. These services are offered to the library community by the Association of Research Libraries (ARL). The program’s centerpiece is a rigorously tested Web-based survey paired with training that helps libraries assess and improve library services, change organizational culture, and market the library. LibQUAL+® is on the Web at http://www.libqual.org/.

The Association of Research Libraries (ARL) is a nonprofit organization of 126 research libraries in the US and Canada. Its mission is to influence the changing environment of scholarly communication and the public policies that affect research libraries and the diverse communities they serve. ARL pursues this mission by advancing the goals of its member research libraries, providing leadership in public and information policy to the scholarly and higher education communities, fostering the exchange of ideas and expertise, facilitating the emergence of new roles for research libraries, and shaping a future environment that leverages its interests with those of allied organizations. ARL is on the web at http://www.arl.org/.