For immediate release:
October 10, 2008

For more information, contact:
Kristina Justh
Association of Research Libraries
202-296-2296 ext. 136
kristina@arl.org

LibQUAL+® at ALA Midwinter: Workshops and Booth Consultations

Washington DC—The LibQUAL+® team is pleased to announce the following events, scheduled in conjunction with the American Libraries Association (ALA) Midwinter Meeting in Denver, Colorado, January 2009.

LibQUAL+®: Survey Introduction

Recommended for all first-time survey administrators.
This session provides potential and prospective new LibQUAL+® participants with information on the project's development and origins, as well as basic practical information for getting started with the survey at your library. A buffet breakfast will be served.

Date: Monday, January 26
Time: 8:30 a.m.–10:00 a.m.
Location: Curtis Hotel, 1405 Curtis Street, room TBA
Register online at http://www.libqual.org/Events/lqtraining.cfm

LibQUAL+®: Survey Administration

Recommended for both first-time and repeat survey administrators.
This session provides all participants registered for LibQUAL+® survey administration with practical information for administering the survey at your library, including: articulating survey objectives/desired outcomes, creating an assessment group or team, marketing your survey, navigating the LibQUAL+® online system (preferences, customization, monitoring survey progress), and obtaining results. A buffet lunch will be served.

Date: Monday, January 26
Time: 10:30 a.m.–1:30 p.m.
Location: Curtis Hotel, 1405 Curtis Street, room TBA
Register online at http://www.libqual.org/Events/lqtraining.cfm

LibQUAL+®: Survey Results

This session is aimed at library staff who participated in LibQUAL+® in the past. The goals of this session are to (a) provide an overview of the latest round of LibQUAL+® participation, (b) report the latest research, (c) demonstrate best practices in using the results, and (d) engage participants in interpreting their institutional notebooks. In this session Amy Hoseth, Instruction Librarian, Colorado State University, will present her published findings, which offer many practical suggestions for maximizing your survey results. Attendees will have the opportunity to ask questions related to the results, provide feedback on their survey experience, learn from other participants, and discuss how to put LibQUAL+® results into action. Please bring your results notebooks if you have specific questions regarding your results.

Date: Monday, January 26
Time: 2:00 p.m.–4:30 p.m.
Location: Curtis Hotel, 1405 Curtis Street, room TBA
Register online at http://www.libqual.org/Events/lqtraining.cfm

LibQUAL+® Consultations

Make the most of your exhibit time at ALA Midwinter. If you have questions about the survey (general process, survey customization, results analysis, etc.), schedule a consultation with a LibQUAL+® team member in the exhibit hall. The consultation will be a 15-minute, one-on-one session tailored to your needs, held at the LibQUAL+® Booth #2152.

Date: Saturday & Sunday, January 24 & 25
Time: 10:00 a.m.–3:30 p.m.
Location: Colorado Convention Center, LibQUAL+® Booth #2152
Register online at http://www.libqual.org/Events/lqbooth.cfm

Visit LibQUAL+® at booth #2152 in the Colorado Convention Center

Friday, January 23, 5:30 p.m.–7:30 p.m.
Saturday–Sunday, January 24–25, 9:00 a.m.–5:00 p.m.
Monday, January 26, 9:00 a.m.–2:00 p.m.

LibQUAL+® is a suite of services that libraries use to solicit, track, understand, and act upon users’ opinions of service quality. These services are offered to the library community by the Association of Research Libraries (ARL). The program’s centerpiece is a rigorously tested Web-based survey bundled with training that helps libraries assess and improve library services, change organizational culture, and market the library. LibQUAL+® is on the Web at http://www.libqual.org/.

The Association of Research Libraries (ARL) is a nonprofit organization of 123 research libraries in North America. Its mission is to influence the changing environment of scholarly communication and the public policies that affect research libraries and the diverse communities they serve. ARL pursues this mission by advancing the goals of its member research libraries, providing leadership in public and information policy to the scholarly and higher education communities, fostering the exchange of ideas and expertise, and shaping a future environment that leverages its interests with those of allied organizations. ARL is on the Web at http://www.arl.org/.