For immediate release:
July 15, 2010
For more information, contact:
David Green
Association of Research Libraries
202-296-2296
david@arl.org
Washington DC and Ottawa Ontario—The 2011 Service Quality Evaluation Academy, co-sponsored by the Association of Research Libraries (ARL) and the Canadian Association of Research Libraries (CARL), is now accepting participant nominations, with a deadline of December 15, 2010. The academy is an intensive five-day program that focuses on both quantitative analyses (e.g., various descriptive statistics, and score reliability and validity analyses) and qualitative analysis of texts using the Atlas TI software and potentially some related strategies (e.g., focus groups) for analyzing library service quality data. The academy will also provide participants with the opportunity to share library service quality assessment plans/strategies and experiences.
The program emphasizes basic concepts and skills in measurement and data analysis that will be applicable to service quality evaluations. Time is also spent on relevant software skills, including the use of ATLAS.ti to analyze the content of interviews or responses to open-ended surveys and the use of SPSS for quantitative data analysis.
March 14-18, 2011
Toronto, Ontario, Canada (location to be confirmed)
Colleen Cook, Dean and Director of the Texas A&M University Libraries, holder of the Sterling C. Evans Endowed Chair, and ARL Board Liaison to the ARL Statistics and Assessment Committee
Bruce Thompson, Distinguished Professor and Distinguished Research Scholar, Department of Educational Psychology, Texas A&M University, and Adjunct Professor of Family and Community Medicine, Baylor College of Medicine
Nick Woolf, Woolf Consulting and Visiting Academic Fellow, Henley Business School, The University of Reading
Martha Kyrillidou, ARL Senior Director, Statistics and Service Quality Programs
Katherine McColgan, Program Coordinator
The academy is designed for librarians across library types and organizational structures, with a strong commitment to service quality assessment efforts. It is most appropriate for those who have direct responsibility for their library assessment efforts and show high potential for developing new and innovative assessment tools.
Library directors are invited to nominate candidates for the 2011 academy class. Directors can nominate an organizational team, but must rank order individual team members when doing so. To maximize training impact and ensure the geographic diversity of the participants, first-ranked nominees will be admitted before second-ranked nominees. Library directors and deans can be nominated by their provost or president.
Each nomination should include the following materials from the nominees to complete their application package:
Members of the Selection Committee, composed of ARL and CARL library directors, will review candidate nominations and the selection of participants will be based on the following criteria:
The fee for this five-day event is $1,500 per participant. This covers the cost of tuition, all program and instructional materials, and daily refreshments (lunch and dinner are on your own).
David Green
Library Relations Coordinator, Statistics and Assessment Program
Association of Research Libraries
21 Dupont Circle, Suite 800
Washington DC 20036
Phone: 202-296-2296 x136
E-mail: david@arl.org
For more information, see the academy Web site: http://www.arl.org/stats/statsevents/sqacademy/
The Association of Research Libraries (ARL) is a nonprofit organization of 125 research libraries in North America. Its mission is to influence the changing environment of scholarly communication and the public policies that affect research libraries and the diverse communities they serve. ARL pursues this mission by advancing the goals of its member research libraries, providing leadership in public and information policy to the scholarly and higher education communities, fostering the exchange of ideas and expertise, facilitating the emergence of new roles for research libraries, and shaping a future environment that leverages its interests with those of allied organizations. ARL is on the Web at http://www.arl.org/.
The Canadian Association of Research Libraries (CARL) is the leadership organization for Canada’s research library community. The Association’s members are the 28 largest Canadian university libraries as well as the three major federal national libraries (Library and Archives Canada, the Canada Institute for Scientific and Technical Information [CISTI], and the Library of Parliament). CARL strives to enhance the capacity of Canada’s research libraries to partner in research and higher education, seeking effective and sustainable scholarly communication and public policy encouraging of research and broad access to scholarly information. CARL is on the Web at http://www.carl-abrc.ca/.