This webcast from February 14, 2012, provides potential and current LibQUAL+® participants with vital information on the LibQUAL+® service. This one-hour webcast provides practical information for administering a survey, helps participants with interpreting the data and its analysis, and shares best practices in using the results.Key members of the LibQUAL+® team, Martha Kyrillidou and David Green, hosted the webcast. Our guest presenters were:
Sandra Phoenix, Executive Director of the HBCU Library Alliance,
Carla Stoffle, Dean, University Libraries and Center for Creative Photography, University of Arizona, and
Chestalene Pintozzi, Director of Project Management & Assessment, University of Arizona
A Decade of Assessment at a Research-Extensive University Library Using LibQUAL+®
LibQUAL+® and the “Library as Place” at the University of Glasgow
Service Quality Assessment with LibQUAL+® in Challenging Times: LibQUAL+® at Cranfield University
ARL Profiles: Qualitative Descriptions of Research Libraries in the Early 21st Century
The ARL Library Scorecard Pilot: Using the Balanced Scorecard in Research Libraries
Lib-Value: Measuring Value and Return on Investment of Academic Libraries
The Value of Electronic Resources: Measuring the Impact of Networked Electronic Services (MINES for Libraries®) at the Ontario Council of University Libraries
