HomePublications & ResourcesSearch Publications

Balanced Scorecard

Balanced Scorecard Webcast

This webcast from Dec. 11, 2012, provides an overview of the balanced scorecard for research libraries. The webcast covers the strategic aspects of the scorecard, the tool's development, objectives and goals for its implementation, promoting its purpose, analyzing results, and creating improvement strategies. Presenters include Martha Kyrillidou (ARL), Mark Cutler (Ascendant Strategy Management Group), Rachel Besara (Florida State University), Michelle Demeter (Florida State University), Mary McConnell (University of Calgary), Nina Servizzi (New York University), Gina Midlik (Case Western Reserve University), and Vivian Lewis (McMaster University).

 
       

Research Library Issues, no. 278 (March 2012)

RLI issue 278 includes:

  • Leading a Full Life: Reflections on Several Decades of Work, Family, and Accomplishment
  • Scenario Planning: Developing a Strategic Agenda for Organizational Alignment
  • Bringing Scenario Planning Home to KU
  • The ARL Balanced Scorecard Initiative Meets the ARL 2030 Scenarios
 
 

Research Library Issues, no. 271 (Aug. 2010): Special Issue on Value in Libraries: Assessing Organizational Performance

RLI issue 271 includes:

  • Library Value May Be Proven, If Not Self-Evident
  • A Decade of Assessment at a Research-Extensive University Library Using LibQUAL+®
  • LibQUAL+® and the “Library as Place” at the University of Glasgow
  • Service Quality Assessment with LibQUAL+® in Challenging Times: LibQUAL+® at Cranfield University
  • ARL Profiles: Qualitative Descriptions of Research Libraries in the Early 21st Century
  • The ARL Library Scorecard Pilot: Using the Balanced Scorecard in Research Libraries
  • Lib-Value: Measuring Value and Return on Investment of Academic Libraries
  • The Value of Electronic Resources: Measuring the Impact of Networked Electronic Services (MINES for Libraries®) at the Ontario Council of University Libraries
 
     
 
 

Partners

Coalition for Networked Information Logo
Library Copyright Alliance Logo
The Scholarly Publishing & Academic Resources Coalition (SPARC) Logo