Current Issues

The Impact of Publisher Mergers on Journal Prices: An Update
by Mark J. McCabe, Assistant Professor of Economics, Georgia Institute of Technology

Office of Scholarly Communication

• Update on Scholarly Publisher Profits
  by Kaylyn Hipps, Assistant Editor of ARL

• Recent ARL Publications on Scholarly Communication

Office of Leadership & Management Services

• The Keystone Principles

SPARC

• SPARC Notes
  by Alison Buckholtz, SPARC Assistant Director, Communications

Statistics and Measurement

• The Continuing Quest for New Measures
  by Julia Blixrud, Director of Information Services

• SERVQUAL and the Quest for New Measures
  by Colleen Cook, Executive Associate Dean of University Libraries, and Fred Heath, Dean and Director of University Libraries, Texas A&M University

• Highlights of the Third Northumbria International Conference on Performance Measurement
  by Amos Lakos, Coordinator, Management Information Services, University of Waterloo Library
  The author's full report on the conference is also available.

• Performance Measurement of U.K. University Libraries
  by Ian Winkworth, Chair, SCONUL Advisory Committee on Performance Indicators, and Director of Information Services, University of Northumbria at Newcastle

Diversity

• ARL Initiative to Recruit a Diverse Workforce; VPO Appointments
  by DeEtta Jones, Director of Diversity Initiatives

ARL Activities

• ARL Membership Convenes