Beyond Core Journals and Licenses:
The Paths to Reform Scientific Publishing
by Jean-Claude Guédon, Université de Montréal
The Impact of Serial Costs on Library Collections
From Expectations to Results:
What Are We Finding, and How Are We Improving?
by Amos Lakos, Senior Liaison Librarian, Information Services and Resources, University of Waterloo
Building a Culture of Assessment
by Holly Grossetta Nardini, Service Quality Support Director, Yale University Library