Library Value May Be Proven, If Not Self-Evident
Martha Kyrillidou
A Decade of Assessment at a Research-Extensive University Library Using LibQUAL+®
Colleen Cook and Michael Maciel
LibQUAL+® and the ‘Library as Place’ at the University of Glasgow
Jacqui Dowd
Service Quality Assessment with LibQUAL+® in Challenging Times: LibQUAL+® at Cranfield University
Selena Killick
ARL Profiles: Qualitative Descriptions of Research Libraries in the Early 21st Century
William Gray Potter, Colleen Cook, and Martha Kyrillidou
The ARL Library Scorecard Pilot: Using the Balanced Scorecard in Research Libraries
Martha Kyrillidou
Lib-Value: Measuring Value and Return on Investment of Academic Libraries
Regina Mays, Carol Tenopir, and Paula Kaufman
The Value of Electronic Resources: Measuring the Impact of Networked Electronic Services (MINES for Libraries®) at the Ontario Council of University Libraries
Catherine Davidson and Martha Kyrillidou