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New Roles in Teaching & Learning
Research Library Virtual Resources & Instructional Initiatives: 2008 Survey Results

University of British Columbia Library
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Virtual reference service.

UBC Library staff participate in a consortial virtual reference service, Askaway. Askaway may be unique in that libraries in the entire province participate, including academic and public libraries and the range of questions is very wide, from basic reference questions to sophisticated graduate student/faculty research questions.
http://www.bclibrary.ca/home/askaway

Goals / Assessment:

NA