Brinley Franklin and Terry Plum. "Successful Web Survey Methodologies for Measuring the Impact of Networked Electronic Services (MINES for Libraries)." IFLA Journal 32, no. 1 (2006): 28-40.
Brinley Franklin and Martha Kyrillidou. "Demonstrating Value and Creating Value: Evidence-Based Library Management through MINES for Libraries™". Presented at the Scholars Portal Forum, Ontario Council of University Libraries, Toronto, Canada, February 1, 2006.
Martha Kyrillidou, Toni Olshen, Brinley Franklin, and Terry Plum. "MINES for Libraries™: Measuring the Impact of Networked Electronic Services and the Ontario Council of University Libraries' Scholar Portal, Final Report". Washington, DC: Association of Research Libraries, January 26, 2006.
Brinley Franklin, Martha Kyrillidou, and Toni Olshen. "The Story Behind the Numbers: Measuring the Impact of Networked Electronic Services (MINES) and the Assessment of the Ontario Council of University Libraries’ Scholars Portal". Presented at the 6th Northumbria International Conference on Performance Measurement in Libraries and Information Services, Durham, England, Aug. 23, 2005.
The Scholars Portal
Summary Results for all OCUL institutions 2004-05
Martha Kyrillidou, Brinley Franklin, and Terry Plum. "Assessing the Value of Networked Electronic Services: The MINES Survey." Panel Session at the ACRL Annual Conference, Minneapolis, MN, April 8, 2005.
Presentations from ACRL Preconference Workshop on "Outcomes Assessment Tools for the Library of the Future: LibQUAL+® and MINES," April 7, 2005:
Outcomes Assessment Tools for the Library of the Future: MINES and LibQUAL+® by Martha Kyrillidou
MINES for Libraries™ by Brinley Franklin
Outcome Assessment Tools for the Library of the Future: MINES at OCUL by Toni Olshen
Technical Implementation of the MINES Survey Methodology by Terry Plum
LibQUAL+® Introduction by Colleen Cook and Bruce Thompson
LibQUAL+® Qualitative Grounding by Colleen Cook and Bruce Thompson
LibQUAL+® Quantitative Evidence by Colleen Cook and Bruce Thompson
Brinley Franklin and Terry Plum. Library Usage Patterns in the Electronic Information Environment. Information Research, 9, no. 4 (2004): paper 187. This article reports on a major survey of electronic information use, involving 15,000 users. The authors discover use of electronic sources shifting from in-library to remote use. No doubt that phenomenon is going to increase rapidly.
Brinley Franklin and Terry Plum. Documenting Usage Patterns of Networked Electronic Services. ARL: A Bimonthly Report, no. 230/231 (October/December 2003): 20-21.
Brinley Franklin and Terry Plum. Networked Electronic Services Usage Patterns at Four Academic Health Sciences Libraries. Performance Measurement and Metrics 3, no. 3 (2002): 123-133.
Brinley Franklin. "Academic Research Library Support of Sponsored Research in the United States." In Proceedings of the 4th Northumbria International Conference on Performance Measurement in Libraries and Information Services. Washington, DC: Association of Research Libraries, 2001.
