Association of Research Libraries

Martha Kyrillidou, "MINES for Libraries(tm): Measuring the Impact of Networked Electronic Services" Presented at PALCI conference call, October 24, 2008.

Terry Plum, Brinley Franklin, Martha Kyrillidou, Gary Roebuck, Raynna Bowlby, Mashana Davis, and Kristina Justh. "Measuring the Impact of Networked Electronic Resources: Developing Assessment Infrastructure for Libraries, State, and Other Types of Consortia" Presentation at the Library Assessment Conference held at the University of Washington, Seattle, WA, August 4-6, 2008.

Brinley Franklin and Terry Plum. "Assessing the Value and Impact of Digital Content" Journal of Library Administration 48(1) (2008): 41-47. DOI: 10.1080/01930820802029334

Noula Alvanoudi, Fillipos Kolovos, Martha Kyrillidou. "MINES FOR LIBRARIES: Measuring the Impact of Networked Electonic Services" Presented at the 17th Annual Conference of Greek Academic Libraries, Ioannina, Greece, September 16, 2008 (In Greek).

Martha Kyrillidou, Gary Roebuck and MaShana Davis. "MINES for Libraries®: University of Macedonia" (Washington DC: Association of Research Libraries, 2008).

Martha Kyrillidou, Terry Plum, and Brinley Franklin. "MINES for Libraries™: Measuring the Impact of Networked Electronic Services" Presented at Rutgers University Library, New Brunswick, NJ, June 1, 2007.

Brinley Franklin and Terry Plum. "Successful Web Survey Methodologies for Measuring the Impact of Networked Electronic Services (MINES for Libraries)." IFLA Journal 32, no. 1 (2006): 28-40.

Brinley Franklin and Martha Kyrillidou. "Demonstrating Value and Creating Value: Evidence-Based Library Management through MINES for Libraries™". Presented at the Scholars Portal Forum, Ontario Council of University Libraries, Toronto, Canada, February 1, 2006.

Martha Kyrillidou, Toni Olshen, Brinley Franklin, and Terry Plum. "MINES for Libraries™: Measuring the Impact of Networked Electronic Services and the Ontario Council of University Libraries' Scholar Portal, Final Report". Washington, DC: Association of Research Libraries, January 26, 2006.

Brinley Franklin, Martha Kyrillidou, and Toni Olshen. "The Story Behind the Numbers: Measuring the Impact of Networked Electronic Services (MINES) and the Assessment of the Ontario Council of University Libraries’ Scholars Portal". Presented at the 6th Northumbria International Conference on Performance Measurement in Libraries and Information Services, Durham, England, Aug. 23, 2005.

The Scholars Portal

Summary Results for all OCUL institutions 2004-05 [PDF]

Brinley Franklin, "Managing the Electronic Collection with Cost per Use Data" IFLA Journal, Vol. 31, No. 3 (October, 2005).

Brinley Franklin, "Use Measures for Electronic Perspectives: a Librarian's Perspective" ALA/ALCTS, Chicago, IL, June 27, 2005.

Martha Kyrillidou, Brinley Franklin, and Terry Plum. Assessing the Value of Networked Electronic Services: The MINES Survey. [PPT] Panel Session at the ACRL Annual Conference, Minneapolis, MN, April 8, 2005.

Presentations from ACRL Preconference Workshop on "Outcomes Assessment Tools for the Library of the Future: LibQUAL+® and MINES," April 7, 2005:

Outcomes Assessment Tools for the Library of the Future: MINES and LibQUAL+® by Martha Kyrillidou

MINES for Libraries™ [PPT] by Brinley Franklin

Outcome Assessment Tools for the Library of the Future: MINES at OCUL by Toni Olshen

Technical Implementation of the MINES Survey Methodology by Terry Plum

LibQUAL+® Introduction by Colleen Cook and Bruce Thompson

LibQUAL+® Qualitative Grounding by Colleen Cook and Bruce Thompson

LibQUAL+® Quantitative Evidence by Colleen Cook and Bruce Thompson

Brinley Franklin and Terry Plum. Library Usage Patterns in the Electronic Information Environment. Information Research, 9, no. 4 (2004): paper 187. This article reports on a major survey of electronic information use, involving 15,000 users. The authors discover use of electronic sources shifting from in-library to remote use. No doubt that phenomenon is going to increase rapidly.

Brinley Franklin and Terry Plum. Documenting Usage Patterns of Networked Electronic Services. ARL: A Bimonthly Report, no. 230/231 (October/December 2003): 20-21.

Brinley Franklin and Terry Plum. Networked Electronic Services Usage Patterns at Four Academic Health Sciences Libraries. Performance Measurement and Metrics 3, no. 3 (2002): 123-133.

Brinley Franklin. "Academic Research Library Support of Sponsored Research in the United States." In Proceedings of the 4th Northumbria International Conference on Performance Measurement in Libraries and Information Services. Washington, DC: Association of Research Libraries, 2001.