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Associate University Librarian, Learning and User Experience

Associate University Librarian, Learning and User Experience

UC San Diego Job Location: California Apply By: 08/06/2020 Date Created: 06-30-2020

UC San Diego

Associate University Librarian, Learning and User Experience

Filing Deadline: Thu 8/6/2020

Salary Range: Commensurate with Experience


UC San Diego and UC San Diego Library are in a time of growth and renewal. The campus plan includes growing student enrollment and leveraging the University’s role as a destination and center of innovation. The recently completed Library organizational review resulted in the reframing and concurrent recruitment of senior leadership roles as well as the renewal of Library strategic priorities. The senior leaders being recruited for UC San Diego Library will have an opportunity to shape the strategic direction of the Library in the coming years. For more information on the UC San Diego Library’s strategic priorities and senior leadership recruitments please visit: https://library.ucsd.edu/about

The UC San Diego Library, ranked among the top 25 public academic research libraries in the nation, plays an integral role in advancing and supporting the University's research, teaching, patient care, and public service mission. The goal of the Library is to serve the University’s vision to be a student-centered, research-focused, service-oriented public university. The Library accomplishes this through support of student and faculty success, through support of research and learning with information resources, by serving as a place of community and inspiration, and by extending the impact of UC San Diego research through investments and innovation in scholarly communication and research data. In service of these priorities, UC San Diego Library employs 180 staff and maintains an annual budget of approximately $32 million. UC San Diego is one of ten campuses in the University of California system. The UC Libraries, comprised of the ten campuses and the California Digital Library located at the Office of the President, have a sustained culture of collaboration.


UC San Diego Library is seeking creative, strategic and collaborative applicants for the position of Associate University Librarian, Learning and User Experience (AUL, LUE). Reporting directly to the University Librarian and working with a team of senior leaders, program directors and staff, this role is charged with providing leadership for the Library’s and of the University’s vision to be a student-centered, research-focused, service-oriented public university. The successful candidate will be a leader for connecting Library strategic priorities with campus initiatives and possess expertise in learning support and design of physical, service, and digital user experiences for the Library’s academic support mission. Ideal candidates bring a commitment to advancing equity, diversity and inclusion across the Library and University.

The AUL, LUE leads the Library’s strategic priorities to support student and faculty success in learning and research at UC San Diego and to advance digital and physical Library experiences/spaces as a destination for scholarship and the academic community. The AUL, LUE is a leader of and participant in the Library’s matrixed advisory structure which supports cross-program and library-wide communication, collaboration and initiatives. Working closely with senior Library and campus leaders, the AUL, LUE leads the design and delivery of physical and digital user services, learning services and academic engagement with campus departments and divisions. Additionally, the AUL, LUE has an active role in strategic planning and development activities across the Library and coordinates with other UC San Diego offices focused on learning, research and the student and faculty experience.

Working with a team of program directors, the AUL, LUE is responsible for leading the design and implementation of physical and digital user services/experiences in support of student and faculty success, fostering information literacy across the Library and UC San Diego campus and ensuring that the Library serves the academic divisions and departments across campus. Through these efforts, the AUL, LUE will support Library strategic priorities including student and faculty success, research and learning support, a place for community, and extension of the impact of research at UC San Diego.

The AUL, LUE will lead and support three programs: (1) Academic Engagement and Learning Services, (2) Spaces, Lending & Access, and (3) Technology and Digital Experience. Through collaboration across the Library, UC San Diego and the UC system and through direct leadership of programs focused on support of student and faculty success, the AUL will position the Library as a campus partner in supporting all stages of the academic experience and advancing University goals. The AUL will have an opportunity to lead new and restructured Library programs and foster connections across programs that will build a coherent suite of information public services and a flexible, responsive framework for continuous adaptation to user needs.

Additionally, to foster the best possible working and learning environment, all library staff at UC San Diego strive to cultivate a rich and diverse academic environment, inclusive of students, faculty, and staff of varying social, economic, cultural and ethnic backgrounds, and those with disabilities. For more information, please review the UC San Diego Principles of Community [https://ucsd.edu/about/principles.html]. We also encourage the opportunity to build a network of peers that share your similar passions and interests through the UCSD Staff Associations [https://blink.ucsd.edu/HR/services/associations/index.html network].


  • Leadership experience managing academic engagement and user services in a large, complex academic environment with specific expertise and background in one or more areas relevant to the position.
  • Awareness of issues and trends impacting libraries in the areas of information technology, academic engagement, instructional design, physical space, user experience and faculty and student success.
  • Professional degree from a library school or other appropriate degree or equivalent experience in one or more fields relevant to library services.
  • Excellent skills to work collaboratively and act persuasively in sensitive situations; skills in conflict management techniques. Ability to manage diverse stakeholders and collaborate with stakeholders on strategic priorities.
  • Experience leading and supporting organizational change and managing high-profile, complex, large-scale, and long-term projects. Experience in effectively leading organizational change, especially planning for and implementing new or evolving services and innovations. Experience working in multi-departmental/organizational teams and groups and developing effective and mutually-beneficial relationships with campus partners.
  • Excellent interpersonal skills to effectively lead, motivate and influence others and to develop and maintain high standards of customer service. Experience in user-centered service and enhancing the user experience through feedback and user needs analysis as the basis for operational decision-making
  • Excellent project management skills, including the capability of managing capital projects. Experience in ongoing operational coordination including planning and budgeting for major projects/initiatives and ongoing investments (e.g. multi-year information technology planning).
  • Very strong ability to quickly evaluate complex issues and identify multiple options for resolution. Awareness of issues and trends impacting academic institutions and libraries in the areas of primary responsibility for this AUL.
  • Excellent ability to establish metrics for department and employee goals. Experience supervising and mentoring senior management and teams including experience in supervision of and delegation to direct reports.
  • Expertise in the building of academically-focused services through physical and digital services in a large and complex organization.
  • Thorough knowledge of financial analysis and reporting techniques; human resources and risk management planning; accounting and payroll.
  • Thorough knowledge of common organization-specific and other computer application programs.
  • Capacity for senior leadership within an organization and leadership at campus, multi-campus and regional/national levels.


  • Job offer is contingent upon a satisfactory clearance based on background check results.

The following items are required for a complete application packet:

  • Resume/CV
  • Cover Letter
  • Completed Questionnaire
  • A personal statement summarizing your past or planned contributions to diversity (include as an addition to your cover letter).

Guidance for preparing diversity statements can be found at: Center for Faculty Diversity and Inclusion https://facultydiversity.ucsd.edu/

This position is eligible for full benefits first day of hire:

a) Health/Dental/Vision Insurance.

b) Vacation/holidays (18 vacation days & 13 paid holidays a year).

c) Work/Life Balance. d) UC Retirement Plan. For more information about UCSD Benefits please visit https://blink.ucsd.edu/HR/benefits/index.html and UCSD Work/Life visit https://blink.ucsd.edu/HR/benefits/work-life/quality-index/index.html.


The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity or sexual orientation. For the complete University of California nondiscrimination and affirmative action policy see: http://www-hr.ucsd.edu/saa/nondiscr.html

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