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User Experience Librarian (Assistant Librarian)

User Experience Librarian (Assistant Librarian)

The University of Texas at Austin Job Location: Texas Apply By: 05/03/2021 Date Created: 04-07-2021

The University of Texas Libraries User Experience Librarian is a key member of the Assessment & Communication team, focused on integrating user needs and experiences in all aspects of the UT Libraries’ current and future online and in-person services and spaces.
Job Details:
General Notes
The University of Texas Libraries welcomes and respects all individuals and communities by valuing and consciously maintaining awareness of diverse perspectives and experiences. We believe inclusivity is critical to fostering excellence in all of our endeavors, and we promote diversity in our collections and services, as well as in our recruiting, hiring, and retention practices.
Date of first review: May 3, 2021
  • Develop and conduct user tests, analyses, and other research methods designed to assess user experiences and needs.
  • Present findings and recommendations in written reports and in-person presentations.
  • Coordinate with relevant stakeholders to prioritize and implement recommendations.
  • Recommend and make user experience improvements to the Libraries website, ensure the site maintains a consistent style and voice, and make routine content updates.
  • Coordinate with relevant groups to build a consistent user experience in Libraries systems and spaces.
  • Participate in a range of projects of the Assessment & Communication team, including, conducting interviews and facilitating surveys of users.
  • As a member of the Assessment & Communication team, foster a culture of assessment and data-driven decision-making.
  • Serve on Libraries and University committees and working groups, and participate in local, state, and/or national professional organizations.
Required Qualifications
Advanced degree, or Bachelor’s Degree and professional experience. Demonstrated understanding of research methods including but not limited to usability studies, contextual inquiry, and surveys. Excellent organizational skills and demonstrated ability to manage complex workflows, competing priorities, and multiple deadlines. Strong analytical and innovative problem-solving skills. Demonstrated ability to work collaboratively and efficiently in a team-oriented, change-ready environment. Demonstrated willingness to respond to opportunities with initiative, creative energy, and leadership. Demonstrated ability to articulate technical concepts and requirements to diverse audiences. Excellent oral and written communications skills, especially when presenting data.
Relevant education and experience may be substituted as appropriate.
Preferred Qualifications
MLS from an ALA-accredited graduate program. Experience using applied research methods including but not limited to usability studies, contextual inquiry, and surveys. Expertise in relevant software applications, including statistical analysis or testing software. Knowledge and understanding of key issues and trends that affect academic libraries and higher education. Experience using data visualization tools and techniques to communicate research findings. Experience in project management and formulating recommendations for improvement. Demonstrated potential for leadership in university, state, national, and international programs and initiatives. Experience working appropriately with sensitive and confidential materials and situations. Demonstrated experience with relationship building, internally and externally.
Research indicates that applicants with marginalized identities are hesitant to apply for positions if they do not meet all of the qualifications. We want to emphasize to all applicants that although experience in certain areas is desirable, candidates who meet the required qualifications or equivalencies, demonstrate excellent promise, and a passion for user experience work are encouraged to apply and will be given serious consideration. Opportunities for training, mentorship, and support from individuals with a variety of skill sets exist locally, regionally, and nationally.

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