Information Research Specialist
Harvard Business School Job Location: Massachusetts Apply By: 03/20/2021 Date Created: 02-17-2021
- Researches, accesses, and analyzes text and quantitative information and data from printed and digital sources including macroeconomic, financial, accounting, and securities data, and information collected from third-party and non-traditional sources.
- Produces timely, accurate responses to clients' information needs including answering quick-turnaround requests and supporting longer-term projects.
- Serves faculty research by building and managing spreadsheets and databases, merging data from multiple sources and formats, performing limited statistical analyses, and creating data visualizations representing results of research and analyses.
- Consults and advises HBS researchers as well as BRS colleagues on optimal methodologies and interpretations of results.
- Provides colleagues and clients with training and support for specialized research databases and analytical software in BRS.
- Contributes to the goals and priorities of BRS and KLS through participation in committees, working groups, events, etc.
- Applies and adheres to information research standards to assure that research is of the highest intellectual and ethical quality.
- Other relevant duties as assigned
- Works on an adaptive, collaborative team of 8 BRS colleagues. Reports to the Senior Manager, BRS.
- Works closely with HBS faculty, doctoral students, and research associates in a high-touch, customer-focused environment.
- Works closely with subject matter, content, and technical experts across KLS, HBS and the Harvard University community.
- Bachelor's degree
- Minimum 5 years of applicable work experience
- Demonstrated proficiency in accessing and preparing for analysis data from diverse sources and in structured and unstructured formats, using Excel and at least one statistical analysis software package or programming language (SAS, Stata, R, Python, etc.)
- Master's degree or equivalent graduate education in Finance, Economics, Statistics, Library/Information Science, Business Administration or other relevant disciplines highly preferred.
- Solid understanding of financial concepts and markets; understanding of quantitative/qualitative measures for research application and research methodologies, practices, and tools.
- Experience with gathering, manipulating, and analyzing quantitative data in a research environment, including experience with third-party business data sources.
- Past participation in research, preferably business-related, including accessing and preparing raw data for analysis.
- Highly developed skills and creativity in information research, organization, presentation and delivery.
- Demonstrated ability to instruct others in the use of data sources and data analysis tools in addition to troubleshooting problems, including explaining data to untrained users.
- Consistent record of managing client relationships and superb customer service. This includes setting priorities, meeting multiple deadlines, and sharing workloads and projects with a research team.
- Our expectations are that employees of HBS adhere to and represent our Community Values. They are: