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Serials & Payments Supervisor

Serials & Payments Supervisor

New York University - Bobst Library Job Location: New York Apply By: 12/31/2021 Date Created: 11-18-2021

Position Summary:

Supervise the Division of Libraries’ (DoL) Serials & Payments (S&P) Unit’s activities, including the procurement and bibliographic maintenance of print serials and payments for all types of collection materials for locations in New York, Abu Dhabi, and Shanghai. Hire, supervise and evaluate the unit’s full-time and student assistant employees. Develop, document, implement and evaluate workflows and policies in collaboration with other units and departments where necessary. Establish Unit priorities, review staff work for accuracy, and troubleshoot problems with workflows. Monitor and evaluate supplier performance. Provide reporting on DoL collection materials expenditures. Liaise with the DoL Budget Office and the University’s Procurement & Payables office on workflows and best practices for procuring library materials to ensure compliance with University policy. Respond to and resolve complex workflow and customer service issues, referring issues as needed to the Head of Resource Management (RM).


Required Education:

Bachelor's Degree or equivalent Bachelor’s degree, or an equivalent combination of education and experience.

Required Experience:

2+ years Two years’ experience with serials acquisitions in a library setting, or an equivalent combination of education and experience.

Preferred Experience:

2+ years Two years’ experience as a supervisor of full-time staff in a library acquisitions unit.

Required Skills, Knowledge and Abilities:

Demonstrated ability to train and supervise full-time or student employees and demonstrated proficiency with serials acquisitions and payments functionality in an integrated library system or library services platform. Working knowledge of MARC, RDA, AACR2, and CONSER standards. Demonstrated ability to address time-sensitive problems and queries by resolving complex workflow issues and interpreting organizational policy. Excellent oral and written communication skills. Excellent customer service skills. Ability to multitask. Ability to work with a diverse population of domestic and international staff, faculty, and students. Proficiency with standard word processing, spreadsheet, and database software. Must be well versed in quality data collection to ensure adequacy, accuracy, legitimacy, and security of data in NYU systems in accordance with legal and institutional standards.

Preferred Skills, Knowledge and Abilities:

Demonstrated ability to lead a team performing a variety of complex workflows. Working knowledge of serials acquisitions functionality in the Aleph and/or Alma systems. Demonstrated ability with procurement systems, processes, and best practices in an academic library or other higher education setting. Working knowledge of project management software such as Airtable or Jira. Working knowledge of data visualization software such as Tableau.

Additional Information:

NYU aims to be among the greenest urban campuses in the country and carbon neutral by 2040. Learn more at nyu.edu/nyugreen. EOE/AA/Minorities/Females/Vet/Disabled/Sexual Orientation/Gender Identity

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