Assistant Director, Access Services

UO Libraries is seeking a highly motivated, forward-thinking, and customer-focused individual to join the Research, Instruction, and Access Services Division as the next Assistant Director of Access Services. We are seeking a candidate who embraces change and innovation, is eager to welcome a challenge, and has experience in library public service. The Assistant Director collaborates with fellow members of the departmental management team to provide administration and management of the Lending Services unit in Knight Library. Responsibilities include providing functional and strategic leadership to meet the changing service needs of UO Libraries’ customers; managing 3.0 FTE non-exempt, represented employees and approximately 4.5 FTE part-time library student assistants; serving as UO Libraries’ technical lead for Alma Fulfillment and Springshare’s LibCal; managing UO Libraries billing processes for overdue, lost, and damaged material; working with stakeholders to devise assessment tools and strategies to improve public services; leading and completing special projects; helping to ensure the safety and security of library resources and users; understanding and appropriately responding to the needs of library customers; helping manage, oversee, and participate in public services at Knight Library; and representing the Director of Access Services in their absence.

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