Associate Vice Provost for Operations, Access Services, and Strategic Partnerships
Associate Vice Provost for Operations, Access Services, and Strategic Partnershi
University of Pennsylvania
Job Location: Pennsylvania
Date Created: 07-25-2022
The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America's Best Employers By State in 2021.
Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.
The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.
COVID-19 vaccination is a requirement for all positions at the University of Pennsylvania. New hires are expected to be fully vaccinated before beginning work at the University. For more information about Penn's vaccine requirements and the use of Penn Open Pass, visit the https://coronavirus.upenn.edu/ for the latest information.
Posted Job Title
Associate Vice Provost for Operations, Access Services, and Strategic Partnerships
Job Profile Title
Associate Director, University Library B
Job Description Summary
Reporting to the Vice-Provost and Director of Libraries, the Associate Vice Provost for Operations, Access Services and Strategic Partnerships serves as a member of the Vice Provost's administrative team and participates in leadership of Center and University priorities in support of the Libraries' strategic partnerships, prioritizing the advancement of engagements with local, national, and international organizations. The Associate Vice Provost for Operations, Access Services and Strategic Partnership (AVP/OAP) is a principal voice in mapping the Libraries operations, access services and strategic partnership with best practices, policies and procedures, and staff activities, including long-term planning and day-to-day oversight, and supervision of the efforts of Access Services and Resource Sharing; Technical Services (the Information Processing Center); Facilities Projects, Operations; and the Libraries Research Annex (LIBRA) an off-site, high-density storage facility. The AVP/OAP contributes to capital planning and organizational assessment.
In addition to coordinating library services across the system, the AVP/OAP will serve as the Director's principal adviser regarding system-wide operational opportunities and issues. They will work alongside other senior leaders to establish and develop Library-wide goals, priorities, and policies. With the Libraries' commitment to organizational effectiveness and service priorities, assessing and defining its role and commitments across campus, the AVP/OAP will be central in shaping the Libraries' future and will make major contributions to its overall success by ensuring a program that supports the University's strategic priorities.
With the Libraries' commitment to organizational learning and service priorities, assessing and defining its role and commitments across campus, the AVP/OAP works closely with the Office of Impact and Assessment to support, guide, develop, and direct the evaluation of the Library's overall assessment program and ongoing user needs/service quality assessments and surveys. The incumbent relates University plans to the Library's Strategic Plan and Organizational Excellence initiatives. They represent the Penn Libraries in University and external group meetings nationally and internationally.
In collaboration with the Associate Vice Provost for Collections, the AVP/OAP will coordinate the operations of all library locations by leading the evolution of library spaces at Penn Libraries from being passive spaces to learner-centered, from traditional spaces where transactions are exacted to spaces that are laboratories for exploration, creation and the transformation of knowledge. The AVP/OAP will work across the system in developing space utilization performance metrics and assist the Chief Financial Officer and Senior Director of Organizational Effectiveness in the leadership of the Penn Libraries in making planning decisions and resource allocations concerning departmental library space. The AVP/OAP directly leads administrative and operational divisions and departments across the Penn Libraries, access services, technical services, space planning, off-site storage (LIBRA) and security and facilities management. The AVP/OAP will contribute to long-range planning and direction to support the Libraries' campaign and strategic planning priorities.
The AVP/OAP will be central in shaping the Library's future and will make major contributions to its overall success by ensuring a program that supports the teaching, research, and learning mission of the University.
The Associate Vice Provost for Operations, Access Services and Strategic Partnership (AVP/OAP), will be responsible for the following:
- Support and assist the Vice Provost with the overall administration of the Penn Libraries in the development of a collective vision for the future of the Penn Libraries that is consistent with the mission and strategic vision of the University and that responds to the changing information needs of the Penn community; coordinates system-wide planning, policy development, resource allocation, and personnel management, in all user operations, access services and strategic partnerships.
- Administer integral services including facilities, access services and operations, for the Penn Libraries. Coordinate library operations, best practices, policies and procedures, and staff activities, including day-to-day oversight and long-term planning for services, staff, operations, and spaces.
- Provide planning for and oversight of a multifaceted division of approximately 100 staff and several hundred student workers annually that comprehensively supports the Libraries' general operations for administration, finance, capital planning; facilities and operational management of the physical plants; technical services, which includes description of multi-modal resources through various metadata schemes that are made available from the Libraries' discovery systems; the management of the Libraries' vast print holdings and digital assets across the system, including administrative oversight of our off-site, high-density storage facility, LIBRA; and, for the nationally renowned access services (circulation, reserves, microprint and reader services) and resource sharing services (interlibrary loan, stacks management, shipping and receiving, FacultyExpress, the Scanning Center) serves as the primary interface to users for our primary and secondary resources.
- Leads in coordination and directs the ongoing strategic planning endeavors for the Libraries in collaboration with the senior leadership team, and oversees the outcomes of strategic initiatives.
- Support discussions regarding the collective bargaining unit and contract negotiations,represent the Penn Libraries in campus forums related to administrative services, and build relationships with other partners in the state and across the nation to inform our design, assessment, and evolution of spaces and services.
- Represent the Penn Libraries in University and external group meetings nationally and internationally, including as the designee for the Vice Provost and Director of Libraries when she/he is unable to attend. Serve in a central role in fundraising activities that support other initiatives related to the strategic agenda of the Libraries and University.
- Administratively sponsor system-wide projects that advance the mission of the Penn Libraries; ensures that goals are met and projects completed in scope, on time, and on budget.
- Perform additional duties as assigned.
An MLS, or its equivalent in theory and practice, is required. A minimum of five years of progressively responsible and productive experience working in research libraries, academic or other relevant professional organizations . An understanding of high-quality research universities, their organization and function, and current issues in higher education. A record of excellent working relationships with faculty, students, library staff, and administrators. A vision for the future of university research library services. A record of collegial leadership in initiating user-based library services and programs. An ability to be effective in system-wide planning, oversight, and administration. Excellent communication stills.
Senior managers in the Penn Libraries are expected to provide clear direction and set priorities, clarify roles and responsibilities, and promote mutual understanding through effective communication.
An additional graduate degree is preferred (preferably in Higher Education Management).
All inquires and letters of interest should be directed to mailto:email@example.com.
A Cover Letter and Resume/CV are required to be considered for this position. Please upload your Cover Letter where it asks you to upload your Resume/CV; multiple documents are allowed.
Targeted Pay Range:
$245k Commensurate on experience and education.
Job Location - City, State
Department / School
$110,850.00 - $174,270.66
Salary offers are made based on the candidate's qualifications, experience, skills, and education as they directly relate to the requirements of the position, as well as internal and market factors and grade profile.
Affirmative Action Statement
Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.
Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.
- Health, Life, and Flexible Spending Accounts: Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family's health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars.
- Tuition: Take advantage of Penn's exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions.
- Retirement: Penn offers generous retirement plans to help you save for your future. Penn's Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard.
- Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family—whatever your personal needs may be.
- Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you're newly hired, you won't have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting.
- Wellness and Work-life Resources: Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That's why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance.
- Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally.
- University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University's libraries and athletic facilities, or visit our arboretum and art galleries. There's always something going on at Penn, whether it's a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you're right in the middle of the excitement—and you and your family can enjoy many of these activities for free.
- Discounts and Special Services: From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks.
- Flexible Work Hours: Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours, locations, and/or job structures.
- Penn Home Ownership Services: Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements.
- Adoption Assistance: Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household.
To learn more, please visit: https://www.hr.upenn.edu/PennHR/benefits-pay
To apply, visit https://apptrkr.com/3281796
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