SPEC Kit 321 explores what services are being provided and how users are made aware of them; what assistive technologies are being offered today and who maintains them; which library staff have responsibility for providing services and how are they trained; and what service policies and procedures are in place for users with disabilities. It includes documentation from respondents that describe the services offered, the assistive technology that is available, service policies, user needs assessment, staff training materials, and job requirements for service coordinators.
This publication is available for purchase in both online and print versions. Download the spec-kit-purchase-options-2013.pdf for complete pricing and purchase options information.
Link to the online SPEC Kit 321 on the ARL Digital Publications website.