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Research Library Issues, no. 271 (Aug. 2010): Special Issue on Value in Libraries: Assessing Organizational Performance

RLI issue 271 includes:

  • Library Value May Be Proven, If Not Self-Evident
  • A Decade of Assessment at a Research-Extensive University Library Using LibQUAL+®
  • LibQUAL+® and the “Library as Place” at the University of Glasgow
  • Service Quality Assessment with LibQUAL+® in Challenging Times: LibQUAL+® at Cranfield University
  • ARL Profiles: Qualitative Descriptions of Research Libraries in the Early 21st Century
  • The ARL Library Scorecard Pilot: Using the Balanced Scorecard in Research Libraries
  • Lib-Value: Measuring Value and Return on Investment of Academic Libraries
  • The Value of Electronic Resources: Measuring the Impact of Networked Electronic Services (MINES for Libraries®) at the Ontario Council of University Libraries
 
 
 
 

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