Do you want to assess and improve your library’s service quality? The Association of Research Libraries will award up to three institutions in-kind grants to participate in the 2020 LibQUAL+® survey, with a goal of offering one grant for every 50 libraries registered.
Grant recipients will be selected based on the following criteria:
- Potential improvements in local service quality. The ability of the participating library to act on its LibQUAL+ survey findings to improve the quality of service provided to library users will be considered.
- Financial need. Applicants with the greatest financial need will be given priority.
How to Apply
For consideration, submit the following materials by Friday, February 28, 2020:
- A three- to five-page narrative explaining your unique situation and how your library meets the criteria above (approximately 1,500 to 2,500 words)
- A brief paragraph describing your institution (fewer than 500 words)
- Your name, phone number, email address, and mailing address
- A short biography of yourself
Send applications via email to firstname.lastname@example.org or by mail to:
LibQUAL+ Grant Award
Association of Research Libraries
21 Dupont Circle NW, Suite 800
Washington DC 20036
LibQUAL+® is a tool that libraries use to solicit, track, understand, and act upon users’ opinions of service quality. The protocol is a rigorously tested web survey that helps libraries assess and improve services, change organizational culture, and market the library. Since 2000, more than 1,390 libraries in 35 countries have participated in LibQUAL+, including college and university, community college, health sciences, and academic law libraries. This growing community of participants and its extensive data set of more than one million completed surveys are rich resources for improving library services. LibQUAL+ is on the web at libqual.org.
About the Association of Research Libraries
The Association of Research Libraries (ARL) is a nonprofit organization of 124 research libraries in Canada and the US whose mission is to advance research, learning, and scholarly communication. The Association fosters the open exchange of ideas and expertise, promotes equity and diversity, and pursues advocacy and public policy efforts that reflect the values of the library, scholarly, and higher education communities. ARL forges partnerships and catalyzes the collective efforts of research libraries to enable knowledge creation and to achieve enduring and barrier-free access to information. ARL is on the web at ARL.org.