ARL invites libraries to join the global assessment community of LibQUAL+ by registering for the 2014 LibQUAL+ survey, which will feature several enhancements.
When the LibQUAL+ survey year opens in January, the team will introduce a mobile version of the survey. LibQUAL+ survey respondents will be automatically directed to the appropriate version of the survey based on the width of their browser window, so libraries will not need to distribute multiple survey URLs. The survey platform will also generate QR codes to use in promoting the mobile version.
In response to another popular request, LibQUAL+ will be piloting the ability to add institution-specific local questions in early 2014. Send an e-mail to email@example.com if your institution would be interested in testing this feature.
Register to Participate in 2014
New participants may register by e-mailing LibQUAL+. Participants will receive access to an array of assessment resources, free training, and timely delivery of survey results. The survey registration fee is $3,200.
Past participants may register on the LibQUAL+ website and may be eligible for discounted fees. For institutions that participated in 2013, the fee is only $2,200. Institutions that most recently participated in 2012 will be charged $2,700. For all others, the standard base fee of $3,200 applies.
As a benefit of registration, participants are able to view results for all libraries participating in the same survey year. For access to the full set of survey results from 2000 through 2014, institutions may purchase an annual LibQUAL+ Membership Subscription for $1,000.
Session Dates and Registration Deadlines
Session I: January 15–May 31, 2014
Register by May 1, 2014
Session II: July 1–December 9, 2014
Register by November 1, 2014
Free training will be offered on Monday, January 27, 2014, in Philadelphia, Pennsylvania, in conjunction with the American Library Association Midwinter Meeting. Online registration is now open for these workshops.
Additional training and consultations may be organized on a cost-recovery basis. If interested, please e-mail LibQUAL+ with a brief description of your training needs.
The Association of Research Libraries (ARL) is a nonprofit organization of 125 research libraries in the US and Canada. Its mission is to influence the changing environment of scholarly communication and the public policies that affect research libraries and the diverse communities they serve. ARL pursues this mission by advancing the goals of its member research libraries, providing leadership in public and information policy to the scholarly and higher education communities, fostering the exchange of ideas and expertise, facilitating the emergence of new roles for research libraries, and shaping a future environment that leverages its interests with those of allied organizations. ARL is on the web at http://www.arl.org/.
LibQUAL+® is a suite of services that libraries use to solicit, track, understand, and act upon users’ opinions of service quality. These services are offered to the library community by the Association of Research Libraries (ARL). The program’s centerpiece is a rigorously tested web-based survey paired with training that helps libraries assess and improve library services, change organizational culture, and market the library. LibQUAL+ is on the web at http://www.libqual.org/.