LibQUAL+ is offering a free workshop in conjunction with the American Library Association (ALA) Annual Meeting in San Francisco, California, on Friday, June 26, 2015. This one-hour session will provide new and prospective LibQUAL+ participants with information on the library service quality assessment project’s origins and development, as well as basic practical information for getting started with the survey at your library. A continental breakfast will be served.
Date: Friday, June 26, 2015
Time: 8:30 a.m.–9:30 a.m.
Location: InterContinental San Francisco, Laurel Hill Room
Registration: Register online (free of charge)
The Association of Research Libraries (ARL) is a nonprofit organization of 124 research libraries in the US and Canada. ARL’s mission is to influence the changing environment of scholarly communication and the public policies that affect research libraries and the diverse communities they serve. ARL pursues this mission by advancing the goals of its member research libraries, providing leadership in public and information policy to the scholarly and higher education communities, fostering the exchange of ideas and expertise, facilitating the emergence of new roles for research libraries, and shaping a future environment that leverages its interests with those of allied organizations. ARL is on the web at http://www.arl.org/.
LibQUAL+® is a suite of services that libraries use to solicit, track, understand, and act upon users’ opinions of service quality. These services are offered to the library community by the Association of Research Libraries (ARL). The program’s centerpiece is a rigorously tested web-based survey paired with training that helps libraries assess and improve library services, change organizational culture, and market the library. LibQUAL+ is on the web at http://www.libqual.org/.