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LibQUAL+® to Offer Workshop at Northumbria Conference on Performance Measurement

York UK landscape
York, UK, © Mark Davis

ARL is sponsoring a LibQUAL+ Exchange of Experience workshop on Monday, July 22, 2013, in conjunction with the 10th Northumbria International Conference on Performance Measurement in Libraries and Information Services, to be held in York, UK. The half-day event will feature opportunities for LibQUAL+ participants and other interested parties to share experiences and discuss strategic uses of assessment results. The program will also include an update on the first UK implementation of the ClimateQUAL survey.


8:30 a.m.–9:15 a.m.   
Introduction to LibQUAL+ for the Uninitiated
Optional session offered to those who are not familiar with LibQUAL+
by Martha Kyrillidou, ARL, and Selena Killick, Cranfield University, UK

9:30 a.m.–12:00 p.m.
Informing Strategic Plans and Actions

  • Introductions and Exchange of Experiences
  • LibQUAL+ Trends, by Martha Kyrillidou, ARL
  • Discussion on Turning Data into Action, facilitated by Selena Killick, Cranfield University, UK

Some International Perspectives

  • Using LibQUAL+ at the University of Haifa, by Lynne Porat, University of Haifa, Israel
  • Session TBA

Bringing It All Together: LibQUAL+ and ClimateQUAL

  • Using ClimateQUAL and LibQUAL+, by Stephen Town, University of York, UK

Register Now

Date: Monday, July 22, 2013
Time: 8:30 a.m.–12:00 p.m.
Location: Northumbria Conference, Royal York Hotel, York, UK (Room TBA)
Cost: Free, with advance registration
Deadline: Register by June 22, 2013

This event is open to the public and is free of charge. Advance registration by June 22 is required. Attendees are encouraged to also attend the Northumbria Conference, for which separate registration is required. Full details of the conference program and how to register are available on the Northumbria Conference website.

Participants in the LibQUAL+ workshop may attend the Monday afternoon sessions of the Northumbria Conference for a discounted rate of £135. The afternoon includes two specific sessions on LibQUAL+ and related initiatives. To register for these sessions, please e-mail the conference organizers: Northumbria-conference@york.ac.uk.

The Association of Research Libraries (ARL) is a nonprofit organization of 125 research libraries in the US and Canada. Its mission is to influence the changing environment of scholarly communication and the public policies that affect research libraries and the diverse communities they serve. ARL pursues this mission by advancing the goals of its member research libraries, providing leadership in public and information policy to the scholarly and higher education communities, fostering the exchange of ideas and expertise, facilitating the emergence of new roles for research libraries, and shaping a future environment that leverages its interests with those of allied organizations. ARL is on the web at http://www.arl.org/.

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